March 2024 by Katie Butt
Why can this pharmacy never get your prescriptions right. I give them at least 2 weeks notice before picking them up and this time a month and I have only got half of the prescription total waste of time so now have to wait til Monday to get the rest. Not only that I have been given a strip on different meds in a box of the meds I should have previously ???? of I could give a 0 mark I would
March 2024 by Sam Newman
RUDE!!! Never since they took over have they had my monthly 2 x small boxes of repeat meds and tell me they need to order on the day I should have them!!! 20 years with previous owners without ever any issues and certainly no rudeness!!! I?m not surprised there?s such a high turn over of staff, if they speak to customers like they do, god only knows what their staff have to contend with!One POSITIVE, staff member STEVEN, who is always POLITE and as helpful as is possible! I hope they don?t loose him too. I won?t know, I will not be using this pharmacy again and would NOT Recommend to anyone that can get themselves to any other pharmacy!
January 2024 by Alan Silver
What an ignorant bunch. Worst customer service. The worst attitude of any pharmacy I have ever seen. Customer service skills zero. Never use again. .
January 2024 by Elizabeth Wiley
Staff have been rude and singularly unhelpful on more than one occasion. Very disappointing as this is our local pharmacy so would have liked to continue to use them but customer service is so important and a bad experience can really spoil your day
January 2024 by Jason Morgan
Staff impatient and rude!We are all busy but the way they talk to people and treat people is not professional!
July 2023 by Chris White
Been ringing for almost two days no answer on the phone.
July 2023 by jeff williams
Writing on behalf of an elderly patient who does not have access too the internet:The last three prescriptions she has received, she has had the wrong patient's repeat prescription in the bag, this is something that should be taken very seriously.This is a serious breach of patient confidentiality and not acceptable. I informed the pharmacy the first time but due too her being elderly she never realised the 2nd time and I have just gone too help her filling it out, too realise it is once again the wrong person's medication.I will be looking too take her too another pharmacy going forward, this is a very serious matter and I may still take this further depending on the process involved.
July 2023 by Anne Mowatt
I will not use this pharmacy again, as along with another reviewer on here , my mother in law has also been given another patient?s repeat slip on more than one occasion, this is a serious breach of confidentiality, I may have let it go but the pharmacist/owner was so rude to me and seems to think the problem is with others and not her, I will be reporting this to the GPHC !
April 2023 by ??????? ?????
Disgusting service. I came and bought syringes. Seller - sold them without specifying that they are only for oral use only. I only found out about it when I opened the package.
May 2022 by sammy hardy
the staff are very friendly and nice
March 2022 by terry dean
More interested in selling Teddy bears and other things,nothing to do with a pharmacy.
January 2022 by Dianne Chapman
All the staff are friendly, helpful & professional.
December 2021 by Roy
I'm new to the area.My experience of this pharmacy is excellent.My prescription was not a stock item so needed ordering in. It arrived in 48 hours. The staff were friendly, knowledgeable and efficient. Considering how busy they are at the moment they did very well indeed. I will be using them from now on.
November 2021 by Caroline Joyce
Very good experience every time helpful staff. I often have my dog with me when collecting my prescription and a member of staff will always bring it out to me so I don't have to tie dog outside couldn't ask for more polite and helpful staff thank you all
August 2021 by paul mansfield
They don't answer the phone! So you have to travel all the way there to be told if they have your medication or not!
