July 2023 by Jay Ware
Helpful staff when i came to collect tiles, they even loaded it in my van with their electric pallet truck, would use again
April 2023 by Rachel Hopwood
Thank you to Tina who was most helpful and offered advice over the phone when I was finding it difficult to get to store. Unlike the Harlow store who were not interested at all. We will always use this branch now.
April 2023 by Gareth Ward
Visited today, and customer service was top notch, Tina phoned round several stores and work extra hard in helping us with our query, impressed and really appreciate the care and service she provided, thank you from us both
February 2023 by Atifa
Thank you to Jim and the team at Topps Tiles Chelmsford branch. We bought a large number of tiles for our ground floor extension and renovation. Jim helped us to find the right tiles with the best price and helped to secure the amount needed. When we needed additional tiles halfway through the project, Jim made an extra effort to find the tiles of the same batch to make sure the tiles match.We are so very happy with their range of products, their service and knowledge that we recently used Topps Tiles for our bathroom renovation. We are happy to recommend Jim and his team at Topps Tiles Chelmsford for various development and renovation projects
February 2023 by Ramana kumar Pv
Tiles, cement, adhesives Quality is good and price is comparable.Very friendly staff.
February 2023 by B Islam
Thank you to Jim and the team at Topps Tiles Chelmsford branch. We bought a large number of tiles for our ground floor extension and renovation. Jim helped us to find the right tiles with the best price and helped to secure the amount needed. When we needed additional tiles halfway through the project, Jim made an extra effort to find the tiles of the same batch to make sure the tiles match.We are so very happy with their range of products, their service and knowledge that we recently used Topps Tiles for our bathroom renovation. We are happy to recommend Jim and his team at Topps Tiles Chelmsford for various development and renovation projects
January 2023 by Philip Hennessey
Very helpful, a lady gave us some great ideas, took sample so that we can discuss it with our builder
August 2022 by Rebecca
Metro Carrara TileReally friendly helpful and knowledgeable staff in the Chelmsford branch, from the start to finish the customer service was 1st class, they took back and refunded a box of tiles that wasn?t used straight away, the quality of the tiles and pricing was really good, I have been looking online for tiles for months so was so happy when I walked into topp tiles and found just what I wanted the Metro Carrara Tile are a beautiful tile and look even more beautiful when up, I?m really pleased with my choose they look perfect :) Thank You
February 2022 by Paul Moore
Brilliant Justin was on top of every question I had and sorted out my order and full requirements in a matter of minutes..no fuss at all. Well done Justin
December 2020 by Jenny Boreham
Unfortunate. Went to the store during lockdown not appreciating it was collect only/trade. Door was open so we entered and two guys by the door with their arms folded looked at us. Just looked a bit too long in that way that doormen at nightclubs might, passive aggressive. (The one with glasses more so than the other one)Not a ?good afternoon? or ?we?re really sorry but we?re closed?. This odd atmosphere continued for a minute or so and we had to speak and ask if they were open! Very odd.We then were told, with sort of satisfaction, that they were open only to trade, which might have been a polite question to ask in the first minute of our entering, On replying we were trade we were then asked if we had an account - again this might have been a polite question on entering rather than being a reluctant Q and A session.I just wanted to check the colour of one specific tile and asked if they could just get one to show me and they referred me to their website. Obviously the perfect place to check a colour is not by looking at your screen. It would have taken 5 seconds.I think they thoroughly enjoyed the policing type of exchange rather give the same information in a friendly, civil manner.
October 2020 by Paul Shordon
Very friendly staff who were happy to order the tiles we wanted.
March 2019 by Alex Southall
Great place with very helpful staff
January 2019 by O B
Not great for trade. Didnâ??t give me a trade discount but gave my employee a trade discount when I sent them separately to buy exactly the same items. I detected a bit of racism from the guy at the time as his frosty attitude and refusal to give me a trade discount can be explained in no other way.
June 2018 by Jessica Wright
Really friendly and helpful staff! A big thank you to Kevin who worked out my measurements for me, got me a trolley, loaded all my tiles onto it and even put them in the car for me.
December 2017 by Martin Womersley
Great for trade and technical advice
