July 2023 by Isabel Bowman
My husband and I were served by James in the Chelmsford branch, he was extremely helpful and knowledgeable and helped us choose our carpet as there were types that were similar but he knew which was best quality etc. It was a very slick transaction and the carpet and underlay were delivered on time and fitted so quickly. Thank you James!
May 2023 by Andrea Obrien
James at Tapi was extremely helpful and knowledgeable. He helped me to choose a carpet that was suitable for my stairs and booked in an appointment for a professional carpet surveyor to measure the area and provide a very reasonable quote. I would recommend this company to anyone.James and Gary were especially helpful, thank you x
October 2022 by Lorna Hornsby
I'm very happy with my carpet. I had 2 bedrooms and the hallway and stairs fitted with new carpet.I also used the measuring service and choose my carpet from home.The guy that came round to measure up was Polite and helpful and he was very patient with me when I was deciding on what carpet to have.Also Bradley fitted my carpet and he was brilliant. He tidied up and took the the off cuts away. I highly recommend him.
October 2022 by John Nicholas
Nice range of good carpets with some deals too (remember the extra £60 for the fitting though!)
October 2021 by W K
Roomy lil dirty on Reception desk area. Fluff all over the carpet possible from a carpet being cut. Staff on hand so good quick service. Which is a plus so a carpet was brought
October 2021 by Shane Bartley
Clean and tidy, but didn't know their products, so didn't feel could trust them
October 2021 by Janice
Excellent service from beginning to end. Thanks to Melvyn in store for his great help and advice; thanks to Gary for measuring up for us and big thanks to Kevin and Connor who very efficiently fitted laminate flooring and carpet. A good experience!
October 2021 by Colin Phillips
Paid our first visit to Tapi Carpets today, the day after lock down, needed a new carpet for my daughters bedroom, they have plenty of carpets to choose from, at decent competitive prices (compared to other local stores) I spoke to a really helpful guy, James Hunt I believe, who was really helpful, we needed an early fitting date as we had furniture arriving on the following Monday, he managed to get us a fitting of the next Friday, therefore we purchased the carpet. I would highly recommend Tapi Carpets, Chelmsford, and commend the staff.
October 2021 by Helen Pamment
Great deals, friendly and helpful salesman.
October 2020 by DJ B
Staff not very helpful, totally not interested and although its a big store they just did not seem to have many different styles, it looked all the same, ended up buying in carpetright next door, much more choice
October 2020 by Stephen Graham
Good Selection of Carpets and Flooring.COVID Measures in place where you need to wait at the front of the shop until you are led in to use handsanitiser.Staff were pleasent and friendly.Lots of Carparking spaces available in the retail park as well.Good pricing on fitting and lead time for fitting is currently about 3 weeks (AUG 2020) as they have had a busy rush after re-opening.
October 2020 by John Witchell
Despite all the virus precautions it was a great experience. Great choice of carpets and flooring. We were able to browse and take advice when necessary from knowledgeable staff. Special call out to Richard P for going the extra mile. Our order was promptly confirmed electronically and the fitting was on time and well completed. Great customer service.
October 2020 by Waseem Asghar
Similar to Carpetright. Decent collection of carpets, although the range of laminate flooring is limited. The store is taking all the necessary precautions to limit the spread of Covid-19.
October 2019 by kay tredget
Friendly helpful not pushy
October 2019 by Eddie Driscoll
very good as usual
