June 2025 by kuldip manik
Not bad
March 2025 by MARIA JOHNSTON
Fantastic customer service at this Screwfix. Claire was very helpful and resolved my query quickly and efficiently.
March 2025 by martin jefferies
Used screwfix app on phone to order . Clicked I'm here on app and waited a couple of mins then bits bought out all good
March 2025 by James McDermott
Always very helpful staff. I came in today at lunch time looking for longer screws for a kitchen door handle. The gentlemen serving me checked the original screw dimensions, and got me one that was 5mm longer, with no fuss. If I asked for this level of help at b&q down the road, they'd have been incapable and I would have been there forever trying to resolve it myself. Thank you
February 2025 by Stephen Challen
Easy to use service and normally has what you need and available through online purchasing and swift pickup.
October 2024 by F. A.
Fast collection, wide variety of products, fair prices. App check-in is great.
October 2024 by GlowingGlobe
I pop in here when my handyman gives me a list of parts, and they usually have what we need. Prices can fluctuate as they're tracked, so it's best to use the app, website, or in-store digital screens since they no longer offer a physical brochure like Toolstation. Andrew, the duty manager, was excellent today, and Mark was very patient and communicative while I tried different options. Heads up: AMEX can only be used online here, unlike Toolstation, where it's accepted in-store.
April 2024 by Hassam Ahmed
Very reasonable prices and helpful staff
April 2023 by Nic Ayr
Useful
February 2023 by Mattia Pelosi
Worst customer service ever 0 star rating
February 2023 by ben nash
Absolute shambles of a store, go in with the items your after, greeted by rude and unhelpful staff, Chloe the duty manager is beyond rude and obnoxious, THANKFULLY there is a store the other side of town where they?re far more helpful. Snotty teenagers being promoted to ?management? when they can?t even manage to see past their own noses.Absolute joke. Strongly advice to avoid the store!
December 2022 by Martin B
Great friendly knowledgeable service
July 2022 by brian SPENCER
Service has been getting slower over the last few months. Lots of staff but not many servicing
June 2022 by james cunning
Great staff as always friendly helpful just top drawer
June 2022 by Tim Drake
Poor online ordering system. Does not let employees collect items on a companies behalf.