March 2024 by Barry Dobson
Very close to the railway station. Reception staff were helpful and efficient. Rooms are typical of premier inn! You know what you are getting. Always clean and tidy.Rooms: Typical premier inn. Large bed. Cosy heating. Tea, coffee etc bath and shower!!!Walkability: It?s easy to get to the railway station and the city centre.
March 2024 by David Barlow
Got to reception had to wait 15 minutes then next day didn't clean room wasn't
March 2024 by Mark Berger
Richard is the perfect example of someone who goes through extra mile for his guests. I needed a converter for my computer. After having looked through multiples areas to find one without success, Richard kept finding new places to look and eureka? I can finally work. What?s notable was not that he kept looking but that he did it with enthusiasm. Good customer service is hard to find. Thanks Richard!
March 2024 by Sarah Dunne
Stayed here as we were travelling locally to a family wedding. Location was perfect, located close to the local train and bus stations and a stroll to the centre. Rooms were spacious, clean and airy. Had all facilities we could need. Staff pleasent and helpful on arrival. Enjoyed a 2 night stay and would highly recommend.
March 2024 by Terence Webb
Great location for a night out in Chelmsford. Room was lovely and comfortable. The fire alarm went off in the morning, went to check reception to make sure everything was ok as the alarm stopped on our way out of the room, but did not get a response or any indication that it was from the staff. Must be a better procedure in place. Then a breakfast some of the food was cold, very disappointing.
February 2024 by shelley King
Twin room bath very cosy.
February 2024 by Yvonne Lewis
Food & drinks: Delicious good value for money had the £25 deal, dinner with a drink and full buffet breakfast
February 2024 by ???????????? ?????
I have been to this hotel many times. and every time the woman was at the reception, she gave us a cold room, the very last one. I don't think this is a coincidence. I won't book a hotel here
February 2024 by Terry Walsh
Enjoyed my stay. Would use
February 2024 by Nerys Hughes
Parking is a real pain here. Also if you arrive in rush hour the roads are filled with station pick ups making it impossible to bag drop. If your coming by train it's super easy. My stay was taken from average to wonderful by the lovely Chantelle who went above and beyond, thank you
February 2024 by Gary Delaney
I have stayed at many premier inns all over the UK, they always offer good value for money and a good nights sleep. I have noticed that since expanding their premium tier rooms offering the cleanliness and quality of the standard rooms has slipped (experienced at several premier inns). That said, I will continue to use premier inn for price point and the convenience - if you want 4-5 star accommodation and a spa book elsewhere. The onsite restaurant was ok but not great and the bar comprised of a fridge for beer/cider with plenty of wine available too. I prefer premier inns that use near by pubs for food. The location of this premier inn is perfect if getting to Chelmsford by train. There is an amazon locker on site in reception and a co-op convenience store a 3 minute walk from the hotel. There are plenty of bars and restaurants within a 5 minute walk of the hotel too.
February 2024 by Paul Cooper
Usual premier inn quality but not the best I have stayed in. Room was comfortable and quiet. Communal spaces are small. No parking is a
February 2024 by Bob Foster
Budget hotel nice and clean upgraded to a big room very
January 2024 by sandy aspland
Rooms looking a bit shabby, no toilet paper in dispenser, luckily one toilet roll strategically placed... Right with coffee, just 2 sachets.. One decaff, one normal and 2 teabags... Not alot for 2 guests.... Only one spare pillow on shelf....
January 2024 by Valeri Varbanov
Good service!
