March 2024 by Luke Tyrrell
Great service by Dan and great
February 2024 by Abigail Thomas
We phoned up to ask for the garlic seasoning to be put on our pizzas (it should be anyway but the last two times we had ordered it had been missed). Delivery was over an hour and a half late. We drove to the restaurant to pick up our order but was told it was already on its way. Garlic seasoning was missed. Was told we could get a 50% discount on our next order. Today I phoned them to place our next order and was told the card machines get turned off after 10pm so they could not process for us (I wouldn't mind but I had phoned 5 minutes beforehand to see how we could place our order to get our discount and was advised to call and order over the phone ?). Disappointing
December 2023 by Andrew Wells
Quite literally the worst Pizza Hut ever. Order said out for delivery but not arrived after an hour. Rung up and told some story about a driver ?on the toilet? and told they wouldn?t refund and to contact customer services. Sent me a replacement which turned up cold and completely the wrong pizza, as well as being in a complete state (see picture) Kept getting hung up on, heard staff swear about me on the phone, blame always placed elsewhere, no one genuinely sorry for the service. A delivery driver had to sort it out in the end and admitted how useless the store is. Manager not even there but he?s clearly rubbish based on all the reviews on here. Food turned up 3 hours after ordering it and so did not eat until 10pm. Will never order from here again or Pizza Hut in general. Not the first time I?ve had this kind of experience here. It should be shut down.
December 2023 by J B
Pizza is over an hour late and no answer from the store - looking at other reviews, it seems I?m not the only one to experience poor service
December 2023 by Andrew Hanna
Atrocious waiting time to pick up a
October 2023 by Jane Saunders
Absolutely disgraceful service, pizza half an hour late and one of the two pizzas was flat cold. Called up TO complain. I was courteous the entire time however the MANAGER told me it wasn't his fault and put the phone down on ME!
October 2023 by Sam Davies
Ordered online food was ready on time pleasant service and food was amazing.
August 2023 by Becca Webster
Very quick service, dealt very kindly when I accidentally ordered the wrong pan pizza. Order ready for collection within 20 minutes. Really happy with my experience - thank you Pizza Hut!
August 2023 by martyn reed
One of the rudest experiences I ever had. Never delivered the food and when I called to query was interrupted by the person on the phone, to simply state "contact online" and then hung up!! So now waited 1hr30min for no food and have to contact customer service team to get my money back. Better off going domino's or papa John's within the area.
July 2023 by Sweets
Lovely food. Nearly always come when time ordered for. Should check to make sure have right pizzas. We had right toppings but wrong base. Had thin crust when it was meant to be pan. Tried phoning up to complain but no one was answering phone
July 2023 by Tom Peppiatt
Absolutely useless. Order took nearly 2 hours. Not answering phone. Still not delivered. If you don't have the staff, don't pretend to be able to offer a service.
July 2023 by Tish P
Pizza came one hour after being ordered. They came on the back of a bicycle even though I did not order through deliveroo. Won't be ordering from there again.
May 2023 by Jessica Allen
Never answer the phone so can?t place an order
April 2023 by Vanita Khosla
Really good experience with ordering a large order for a kids party. Ordered in advance and they delivered perfectly on time and catered to intolerances too. Was very reasonably too
April 2023 by Joseph Stock
always wrong and late, never has the garlic crust, short staffed and the staff really don?t care
