April 2023 by Kerry Elliott
Great store , great staff , the upstairs is always worth checking for the younger clothes section too.
April 2023 by Rhonda Everett
Love New Look and always have lots of sizes available.
February 2023 by Vaishnav Gaikwad
Very bad and poor customer service, proper information is not provided. Each and every cloth in store is messed up. The staff just drags the clothes from one end to another while shifting the clothes. So much rush behaviour between staff. They start closing at 4:30 itself as the time for closing is 5:30. Staff argues to much with the customer and the trial room is closed by 4:30 which is not appropriate. Trial room is closed with the obstacle of potable clothes hanger which is very annoying. If customer wants to go in he needs to bend and move in through that stack of clothes hanger. Staff is always in hurry to close the store from 4:30 itself. Very disappointing behaviour with customer is provided by staff.
January 2023 by Sue Wilson
I purchased sale dress. Paid for it and then were told Exchange Only. Said I didn't want it then because I hadn't tried it on. Cashier said not possible and that the terms and conditions are printed on receipt. I said you haven't given me it yet. Cashier didn't want to know.Home now and dress does not fit Hadn't been in store for 5 years and very upset. DON'T BUY SALE GOODS IN THIS STORE.
December 2022 by Nev Clifford-Mason
Great stores with good choice day wear, party wear, shoes and bags etc.
October 2022 by Jenny Halley
Good clothes shop with a variety to suit all ages and a reasonable selection of sizes .
October 2022 by Paul Hainesborough
My daughter bought a dress paid by card. She noticed they charged her £2 more than tag was still in shop. Went back to till. Instead of just refunding her £2. They decided have to refund whole amount then resell at correct price. This for means for 3 days they have new amount and old amount out of her bank. She had to transfer from her savings to cover it. Very poor service. If paid cash would just refunded £2. Why should she be penalised financially because your error. Poor
August 2022 by Lee Partridge
Really large store with loads of choice.
June 2022 by Christine McDaid
Love New Look it's definitely my favourite shop
March 2022 by Emily Kapllani
Visited this New Look store to collect an order of made online a few days prior. To my dismay, it transpired that DPD had not completely delivered all of the orders to the store, and as such mine hadn?t arrived. I was pretty gutted because I needed the clothing within the order for a night out I was going on that same evening, and in addition I didn?t live in that area to collect it at a later date.Chris (manager) came over and tried to assist. He called who I can only assume was Customer Services for New Look, who said that they?ll be able to cancel my order from their end, and that he knew the items I?d ordered were in stock here. He said to go and collect the items from around the store, and as a gesture of goodwill he?d give me 25% off my bill. I was so grateful for his generosity and kindness - it really turned a rubbish situation into a good one. Thanks again Chris!
February 2022 by sharon shivuli
Really lovely boots from New look in beige
January 2022 by Aiesha Aziz
I find more selection of clothes in this store. This was my first visit in this store and I found it had everything as well organised store
December 2021 by CJ
Nice store with good selection
December 2021 by Amanda Bray
Definitely better range than smaller outfits.Some sizes not available in certain clothes, quite long queues.
December 2021 by Bob Watkins
Good range of Clothes for your daughter, Girlfriend,Partner, Helpful staff
