March 2024 by John Morris
Thank you so much for replacing my tyre in that little time that my car had before a Driving Test (30 mins).So sorry to pressurise you at the end.Once,again, many thanks.?????
March 2024 by Liam Read
Took my car there today to have 2 new tyres and alignment done and was very happy.
March 2024 by Laura Day
Took my car in for 4 new tyres, service seemed straight forward and was pleased with the customer service in the office.I realised a couple of days later that the side skirt on my car had been split (there had already been a repair which was visible, and clearly no extra care had been taken when jacking up the car) I took the car back, a 25 mile round trip, to show the damage, and a part refund was given. I appreciate the service given by the management as they were fair and we both agreed on the refund amount.After a few days more, I realised the contents of my boot had been turned over, my double buggy had been roughly thrown forwards, I can only assume it was to look for the locking wheel nut. When I took the car in, I told them the locking wheelnut was in a compartment behind the driver seat, and I left it open for them to find. I didnt think much of it, but now, around a month later, I have gone to collapse my rear seats, and the mechanism is completely broken. Force has been used and the strap has been over extended, obviously looking for a compartment in the boot, noone else has had access to the boot of my car, and I now can not collapse the back seat.So now I have a split side skirt and a broken rear chair to get repaired that will likely cost twice the amount my 4 tyres did!I will never ever use them again!
March 2024 by niamh o brien
brilliant service - highly recommend.have used a few garages in the area with but will be continuing to use national tyres,honest and upfront with the work that needed doing to my car.got the work done, quickly wasn't without my car for even half a day.wasn't made to feel stupid when I was explaining the problem as I have been in other garages as a woman.
February 2024 by Alenka
Been very well looked after, sorted my car in one day! Thank you very much guys!
January 2024 by S C
Recently I had a heavily deflating rear tyre which needed attention. Stopped in to Chelmsford National tyres and enquired about a repair and or a new replacement. Once presented with options and the prices, I deliberated which best suited and decided on two new ones, already knowing the current ones having limited service miles left in them. These selected tyres were the only two left in stock and so couldn't be fitted there and then due to company policies stock level, this was a minor inconvenience, but accepted it and was prepared to wait until stock arrival (Sat-Mon). Went on my way and approximately 3hrs after I had a call saying my car was ready, so I was pretty chuffed and hence another review for these guys. A shout out to Matt & Chris!
January 2024 by suzanne savery
Great prices discounts for booking online before attending great service will use again
January 2024 by george bartlam
Scam, did a brake check off the back of an MOT failure by Halfords next door. Quoted £300 in repairs, took toanother garage and MOT passed first time, with not even an advisory on my brakes.
December 2023 by Neil Carter
Chelmsford branch very helpful and on time very good service
December 2023 by Darren ?Dazmoto? Mitchell
I've used this branch in the past and have given 5 stars.Unfortunately used recently and had an appalling service. Car was towed to the branch on Friday with a failed tyre. Despite repeated calls to say the car was needed the repair wasn't fixed until 5pm on Monday. This was for a tyre sitting on their shelfA days work was lost due to not having the car.Alex, who I spoke to, has absolutely zero customer service skills and incredibly unhelpful in resolving the issue.Lease company were far from happy also with the 'service' received
December 2023 by mowgly62002
Guys are legends,verry professionals, highly recomended!
November 2023 by angela hera
You can't go wrong with this place. Manager goes above and beyond to help. Excellent service.
November 2023 by Jenny Morgan
Fantastic service at the Chelmsford (RobJohns) branch today. Jack super helpful, polite and efficient.
November 2023 by Kevin Middleton
Received a good service from Jack Assistant Manager. Had good knowledge.
October 2023 by Richard Fenwick
Over 2 Hours spent waiting for a battery fit. Because they didn't know why the cheaper standard battery wouldn't work. Two hungry diabetic passengers with me aswell. That was a shocking £213 pound
