March 2024 by Gordon Brough
Reece has helped us twice now.Superb customer service.
February 2024 by Alan Worland
Caitlin was very helpful and helpful while we booked 2 holidays!
October 2023 by Stephen Petley
Awful Company, miss - sold me a holiday which they agreed but still i loose my deposit, they are useless and take no responsibility.My advice is stay clear of this company
September 2023 by John Gilbert
Very friendly and helpful team.
July 2023 by Jane
Evita, helped me find a holiday for the whole family for my 60th birthday. 8 adults and a 2yr old. Listened to all our requirements and found us what we wanted.Went back to book airplane seats and she was just going to lunch but she stopped to book those and answer my families questions before she went.Thank you.
January 2023 by Peter Coxall
Had a great experience with Hays travel , especially with Julia who was very friendly and eager to help will definitely use them again in the future
October 2022 by Michael Middleton
Absolutely beautiful the two lads who done our room rajan and pokie was so helpful and friendly ,I highly recommend this island if you want quite and relaxing holiday ,food is good and staff very friendly .we have a overwater delux villa with spa its just great getting up in morning and getting in the clear blue sea
October 2022 by Carlos Cebolla
Great friendly and helpful staff. Always good looking on line beforehand but they found a better cruise for us with better itinerary and price then we could online!
October 2022 by Margaret Molyneux
Debbie was very helpful & organised a lively holiday fir myself & friend Many thanks..
October 2022 by Irene Watt2
Very helpful staff
October 2020 by Olivia Guy
AVOID Hays travel.Book your own holidays online.They give out incorrect advice re travelling.We needed a VITAL printed out document to take with us on our holiday and were informed by a Jo that we could do this all online. She then sent us two email links which directed us to the gov website re our return to the UK. Had I not looked into this further myself, my husband and I would have arrived at the airport without the important form and would not have been able to fly.Sam promised a call back which we are still waiting on two hours later.It is no wonder Thomas cook went bust and shut down if their staff have insufficient training. We usually use Tui but unfortunately they were not flying to the destination we required.Avoid Hays is all I?ll say.. same process as Thomas Cook and the staff are useless at their jobs.I give it a few months before they shut down??Better service and knowledge at Tui - they do not just give out information without actually revising the job first, they find the correct information and come back to you.Good luck Hays travel, you need it!
