December 2024 by Mark Godson
Greggs offer no gluten free food or snacks at all. Be hungry if you're a coeliac; they don't want your custom.
Dietary restrictions: I asked - zero food items that are gluten-free/can be eaten if you're coeliac
November 2024 by Dawn White
Excellent staff. Excellent value. Loved the chicken katsu bake and, of course, sausage rolls.
September 2024 by iftekhair Robin
Fantastic customer service.
August 2024 by Keith Adams
Today I visited Greggs at ,Moulsham Lodge, Chelmsford. I walked up to the counter ,smiled at the lady assistant and paused .She just glared at me with a miserable look. I ordered my food , which she bagged and placed on the counter. I thanked her very much. She still glared and asked anything else. I smiled again and said " a little smile would be nice", expecting her face to crack into a smile but no , she just stared. I paid and thanked her again , and asked her , had someone upset her ? She just managed to push a no out of her mouth. I wished her " enjoy the rest of your day" and left. I didn't get her name but I think she was African with a double bun on her head ...Her service was disgusting.
April 2024 by Gary Parmenter
Very good shop for hot food and drinks. Staff are friendly.
April 2024 by Patrick
Wrong opening times on app and google, wasted journey
April 2024 by Henry Cooper
Doesn't cost anything to say please or thank you to customers - instead of grunting like a demented animal
March 2024 by Helen Carter
I went in to pick up something healthy and a sensible size as I am trying to watch calorie intake i thought i would give this new gregs a try. Omelette options sold out both sizes. So went for a bacon roll instead but they were out of rolls, but they did have the larger more expensive baguette, which I ended up purchasing instead annoyed as it cost more and was bigger than I wanted, but I was in there so I brought it and gave half away. I won't bother with that Greg's again I will go to my normal choice on the market, who don't run out of key lines.
February 2024 by Ian Reynolds
Good food and coffee a lil slow
February 2024 by John Rayner
Very good ?
December 2023 by Michael Green
Sorry to say a bad experience. And understaffed so bad service and no availability of food with a long wait. The store was neglected as a result ...
December 2023 by Kim Lawrence
Never before have I ever been served by such rude and arrogant members of staff needless to say I won?t be going back there.
December 2023 by ross luke
What a rubbish Greggs.No SoupNo Sausage Rolls.No ExplanationVery very poor
November 2023 by andy howell
Excellent Ham salad baguette.
October 2023 by Carly Aspinall
Terrible customer service, no organisation during busy periods, cannot keep up with the lunch rush, stock always seems to be running low.Today I watched them add trays of pizza to the oven when they were nearly fully stocked in the display case, but they were running behind by about 25 minutes on serving sausage rolls. They were then unable to serve sausage rolls to the customers in the order they sold them. I saw one poor woman query the wait, she'd been stood there a while as people behind in the queue were served their food, and the staff shouted at her until she stopped talking. When the sausage rolls came out they were handed out at random and both me and the other women who had been waiting longest were served after others who had been waiting less. I didn't query it though because I'd already seen them shout at another customer and didn't fancy an earful.The wait was made worse when, after already selling out the next two batches, one of the staff made a comment about putting another tray in, but no one bothered to. Seemed to be one poor member of staff doing all the moving and the others just milling around or working at a snail's pace.
