June 2023 by Google user
Went with a friend for coffee and snack at lunchtime. Loved the presentation of my coffee. It was delicious. Needed to use their toilets but a bit disappointed with the cleanliness.
April 2023 by David Woollard
I have a service dog in training and the staff have gone out of their way to make both me and my dog feel accepted and welcome. Service is always great and the store is generally really clean. My dog has become a bit of a celebrity in there with both the staff and the customers and we look forward to our daily visits. We'll done Tom and team.
April 2023 by Anne Cropton
It was typically Costa coffee - nothing special.Clean, service quick and quite busy.
January 2023 by ian beswick
Great branch of this popular coffee chain. I come here quite frequently and there is now never a quiet time. Staff are always friendly and efficient in serving.Lighting has been very recently changed. It is now much brighter and lighter, but in my opinion it is now too harsh!
January 2023 by Tony King
A good coffee shop staff were excellent
December 2022 by John Mccormack
Costa a lot slow service and dirty table
October 2022 by Melodie Hampson
Slowest service in the world? not a one off either. Every day for 10 days I went in and left due to the queue taking so long. Thank god for Pret about 5 doors up!
October 2022 by Ricky Matthews
lovely staff very helpful always got a smile on there faces even when there is a big queue they work hard to get everyone served and the coffee is just great and neatly presented .
can't say I have ever had a bad experience in this branch .
July 2022 by Simon Kerrell
What can you say? It's a Costa Coffee. No issues at all apart from a lack of power points to plug in laptop - unforgivable in this day and age.
June 2022 by Chris Bacon
Saturday morning experience was really good.... Long queue but got served in 7 minutes and they were so polite and smiling...even though it was really busy. Latte was really good and the Almond Crossiants were spot on..Well done them
June 2022 by Brian
Absolute chaos in Chelmsford this morning - had to wait twenty minutes for a coffee!!! Baristas didn?t seem to know what they were doing!
June 2022 by Lyn Dixon
Nice cafe lovely coffee and cakes
May 2022 by Sue Vogt-Skard
Visited on a Sunday afternoon for a coffee and hot chocolate after our normal coffee shop over the road on Chelmsford High Street (Caffe Nero) was shut.This Costa is nice, clean and spacious (see photos) and the late afternoon sun comes through the front window. Staff were friendly and efficient and cakes and food well stocked. Both the large hot chocolate (with oat milk) and the Latte were good. However, in terms of quality/taste I still think Caffe Nero is tastier. In terms of cost Costa were 30p more expensive for the same items.Recently Caffe Nero has been often closing before their scheduled closing time which is annoying, so we may well be here more often as Costa seems more reliable.
May 2022 by Michael Part
Bit of a queue, but worth the wait..
April 2022 by Steve Ashley
Nice coffee, good atmosphere. All branches are pretty much the same, so you know what to expect.