“5 star service from Anne at Upminster. Anne went over and above re an Atm depost concern. Anne liased with Chelmsford to check progress and called me back to put my mind at rest. I was not near the original branch that I had used for the transaction. (A need to confirm the possible issue was my misunderstanding, not any branch.)
Also a big thank you to John (I believe) in Chelmsford who kindly offered to look into the possible problem initially. Anne giving me the update. Great service from Nationwide staff. 2 diffferent branches helping me in 1 day. Thank you both.
Building Societies
“5 star service from Anne at Upminster. Anne went over and above re an Atm depost concern. Anne liased with Chelmsford to check progress and called me back to put my mind at rest. I was not near the original branch that I had used for the transaction.
(A need to confirm the possible issue was
my misunderstanding, not any branch.)
Also a big thank you to John (I believe) in Chelmsford who kindly offered to look into the possible problem initially. Anne giving me the update.
Great service from Nationwide staff. 2 diffferent branches helping me in 1 day.
Thank you both.
I would definately recomnend.”