January 2024 by Jafar Mala
Excellent and friendly service by William.
December 2023 by Marion Bailey
Able to access machines without queuing
September 2023 by Roger Clayton
Closed down my bank account as a result of them shortning hours to 9.30-3. They are not interested in customers and i am not interested in banking with them. I hope they go the way of Northern Rock
August 2023 by Gary Parmenter
The staff are very friendly
June 2023 by Lambros Lefkaditis
Absolutely brilliant service from the girl( sorry can't remember your name) that saw me and Muhammad from the Barclays fraud department. I visited the bank on Tuesday to explain that I was scammed and they managed to get my money back within 2 days!!! Thanks guys
April 2023 by Karen Harper
I would like to share my experience of The Barclays Bank in Chelmsford. I went into the branch with a specific request of transferring money to another account as I had a problem with my online banking I was greeted by a very warm and friendly Barclays staff member who directed me to the correct person I needed to see .. The person who helped me with my transaction was very polite , professional and very friendly , I would also like to say I met with the Branch Manager as well who was very friendly and accommodating and took time out to speak with all the customers which made me feel that nothing was too much trouble . I will certainly go back to the Chelmsford branch again if I require anymore help.
April 2023 by Linda withey
Visited branch today had a meeting with Justin he was very helpful, efficient and thorough. Five stars for Justin.
April 2023 by Steve Cuthew
This branch has improved and even though the queue looked long it went down quickly and the floor staff were also extremely helpful. Not perfect but they obviously replaced the old management, and I no longer consider it to be the worst bank branch I?ve ever been in.
March 2023 by Mia Thomson
Taken me nearly 30mins to speak to someone on the phone just to apply for an overdraft, spoke to 2 people who said they would pass me to someone else. Ridiculous
February 2023 by Tamil Sudar
As a business customer not very helpful for getting change, and rude staffs. Other banks never charged to getting change
January 2023 by Jonny Smith (strangenotes4)
Counter service just keeps getting cut down. Now not even on a Saturday. What's the point of being open?
November 2022 by Hiba Shah
Staff is unhelpful and soo rude. They are soo slow also rubbish service.
October 2022 by Noushin Jabeen
I have requested for my bankstatement paper copy as per their rules,they have told me to wait 7to10 working days.I have waited more then 10days and i havent received my bankstatement yet and i told them its for my visa extension and i need it urgent.Even when i called them they hold me 30min over the ph after 30min someone received and took my name and said shes gonna check and put me hold again and suddenly ph was cut down,After that i have waited again 30min to reach them for 2nd time cal,One lady received and she said i can apply again if i want,or i can download it from my apps.If i wanted to do that i could do it before.Me and my husband requested same day and my husband receive his statement but i havent received.Very poor quality of service and customer care is not good at all.They are not professional.2nd lady told me they have sent but may be royal mails problem.my question is if its royal mails problem then how my husband got his statement and both of us living in a same address for long time.I am nit happy at all with their service.Always we have to struggle .
July 2022 by Jonny Smith
Counter service just keeps getting cut down. Now not even on a Saturday. What's the point of being open?
July 2022 by Cidália Sobral
Staff not very friendly and not helpful at all!!!
