June 2023 by Edward Howard
They were very friendly to deal with but they forgot to register my car with the AA scheme I bought it through and they forgot to send me the V5 registration document which has now cost me a fine and all the late fines for parking tickets I never received.
October 2022 by Jenny Blye
Would definitely recommend Acer autos as recently brought a car for my son and Archie the salesman was very knowledgeable and went out of his way to deliver the car and kept us informed about everything.Thanks again for a great experience.
October 2022 by Frederick Tampoe
I bought the car unseen. The buying experience was excellent and was the prime reason I bought from Acer Autos. So far the car has served me well.
October 2022 by Alfie Kimble
A* service?. The staff were very helpful when purchasing the car and getting the delivery of the car sorted. Delivery time was delivered promptly. Would defo use again in the future!
October 2022 by Joseph Huggett
Amazing experience, made the whole process totally easy! Gary and Owen were brilliant from start to finish I would recommend this company to everyone!!
October 2022 by Phil Mason
Excellent service, car was in great condition, clean inside and out and delivered to my house the next day!!!
October 2022 by Joan Young
If I could give more stars I would. Gary, who dealt with my purchase made me feel like a valued customer throughout. He kept me up to date every step of the way. I haven't seen this type of "going the extra mile for a customer" in a very long time and I am also thrilled with my new car which was delivered cross country....well from Essex to Manchester.I would highly recommend Acer Autos as you don't receive such high standards of customer care these days. Thanks so much Gary.
October 2022 by Justin sims
Owen was great, kept me informed on when the car was being delivered as I purchased it online. The only reason I haven?t given a score of 5 stars is the car didn?t arrive with a parcel shelf and Owen said he would get back to me and that was nearly 3 weeks ago, other than that great service.
October 2022 by Jane Gowers
We were really impressed with Acer Autos . They were so efficient , replied to e mails promptly, had the car ready for us when we arranged a test drive . The car was so clean when we collected it . Great local garage .
October 2022 by Ewan
my friend has bought a vehicle through them car he traded in used by them illegally and they sent speeding tickets to his door after he transferred the vehicle, now they have taken his new vehicle in for warranty repairs and now are ignoring him for past 2 weeks and claiming they are under refurb and the site is completely empty and vacant. They have been reported to the police! SCAM DO NOT PURCHASE FROM THIS COMPANY THEY LEAVE YOU IN THE DARK AND MESS YOU AROUND. iF ACER AUTOS READ THIS CONTACT The owner of the ford focus ASAP you have been ignoring him for too long!
October 2022 by Shirley Lappage
Very friendly and informarive staff. No pressure sell. Excelkent photos of the vehicle. Archie,, and indeed Conor, made time for all my questions. A pleasant buying experience. Also, i am extremely happy with .my mini !
October 2022 by Philippa Green
Very happy with our experience at Acer Autos - Gary was very friendly and helpful all the way through. And I?m very happy with my new car! Thank you.
October 2022 by Charlene Carter
1*. Contacted Wednesday to arrange viewing for Thursday or Saturday, was advised they could do Saturday. Got a call from them to confirm viewing next day. Went today to test drive then purchase and got there and it had already sold. I don?t mind that it sold as somewhere got there quicker, but it was sold the previous day (last got an email confirming appointment at 2pm previous day) so I would?ve hoped I?d have got at least a courtesy email or call to explain that rather than waste a 1 hour journey! Guy made out he assumed I was wanting to view a different car (2k more expensive) when it was clear by emails and over the phone the reg and specific car I was looking for.. can only assume they didn?t call as they had similar vehicles, they thought I?d be tempted by the newer models which I wasn?t (and even though I can afford them I wouldn?t due to the poor customer service I received). Avoid if travelling further than 20 minutes away as it will probably be a wasted journey. As I wanted a car this weekend I googled close by car centres, I recommend Chelmsford City Cars as an alternative, Lloyd was lovely, phoned him the same morning to arrange viewing, test drove and paid in cash.
October 2021 by Jordan Pearce
Such a lovely experience. Very friendly staff. Very helpful and made a usually stressful experience nice and easy. Highly recommend. Car in great condition and exactly as described.
October 2021 by Cesny
I bought my little Golf there around a year ago and it drives like a charm. Clean car for a good price, Thank you guys. ?
