May 2023 by amy hegan
I have never left a review in my life, much less a negative one, but I simply had to say something after the outrageous experience I had at Yorkshire Building Society Brentwood yesterday. I have never witnessed service like it. Both the lady who served me and the manager were so condescending and rude, I'm in disbelief that such miserable people are working customer facing jobs. I have banked at Natwest for many years and have always had a pleasant experience. I have a savings account with YBS and popped into the branch to sort out something menial... ended up leaving in total disbelief! It was just totally and utterly bizarre not to mention extremely unprofessional. I look forward to closing out this account so as I never have to step foot in this branch again.
December 2015 by Ali J
It was a great branch, but sadly it has moved to Brentwood!
July 2011 by A Google User
I like it. Friendly staff, never much of a queue, great rates, pain in the arris to park round there, if you're quick sling it in the bus stop directly outside :-)
