September 2023 by Jenny Wright
Been here 3 times in 3 days for my mum, staff have always been very polite and helpful.
May 2023 by R M
They never answer the phone
December 2022 by patrick wood
Really poor. I booked a flu jab 3 times via the NHS at this pharmacy and this cancelled at the last minute THREE times without any warning !They also NEVER answer the phone.Avoid this place like the plague !
November 2022 by Deborah Jordan
I wish they'd answer their phone.
October 2022 by Andrew Spong
I've always found the staff to be most helpful, especially this evening, when they stayed open to let me collect an urgent prescription just after 6. Lifesavers!
August 2022 by Pdc Propertycare
Short staffed lady behind the counter was very good but I think overwhelmed by the amount of customers needing the medicines.No pharmacist and not known when one will be on site. my mother's medicines were not delivered yesterday after having an urgent drs appointment she rang she was told she can collect as the driver has not taken hers. 86yrs old with health and mobility issues outrageous!!!So to ensure she gets the medicine required I've had to take a day off work and drive from linconshire.I have emailed them and the CEO of well ( seb hobbs ) if anyone is interested to complain. Not good enough for an ageing population.
June 2022 by Robert Robson
Very polite and friendly service
June 2022 by Constance Tordjman
This doesn?t apply to ALL the people working there but overall, staff are very unfriendly, not at all what you would expect from a pharmacy. My child needed some medications that were obviously quite urgent but they were not able to get it delivered on time (despite saying they would be) / didn?t even offer another solution nor did they apologise for it. Appreciate this the only pharmacy between Shenfield and Billericay hence serving a lot of customers but it seems that unfortunately, it?s not up to the task.
June 2022 by juanita bubb
I have been trying for an hour but it was just ringing. Now it rings and they hang up straight away. Absolute useless! How else can you find out if you'r emergency prescription is ready ??
February 2022 by Hassan Sweet
Staff are not very friendly and phasmasist at lunch at 2:30, so I couldn't pick up my prescription after I made the effort to get there when feeling unwell
February 2021 by Georgia Wilson
Very rude staff member
April 2018 by Nicola Cullen
I always receive good customer service from the staff at Well Pharmacy in Hutton; they are friendly, knowledgeable, professional and always go the extra mile to help.
