December 2024 by Tonks
Big shoutout to Sue who was a massive help for me when coming into the shop, very knowledgeable staff and good displays too
November 2024 by Sharon phillips
I wanted to give a massive shout out to Lois who works at the Brentwood store - I wanted a certain kettle which matches my set , she had it transferred from another store to Brentwood, she called me once it was delivered so I could purchase it! I appreciate she was busy but she took the time to do this for me! Lois truly went above and beyond, she was so very polite & helpful! I?m very grateful and thankful! Many thanks and look forward to shopping here again soon!
August 2023 by Maxine Ledger
Great store - wonderful and friendly staff. just love being able to go into a SHOP for those items that you need dont need but want :) why not. also great gifts - great deals - my current addiction is Solar garden lights - amazing quality and by night they are just lovely - even with British weather they do the trick - cannot fault - please keep your shops Theo - x
January 2023 by john burnett
Website says shuts at 20.00 Friday 30/12/22 Drove 5 miles at 18.00 was already closed. Not happy
March 2022 by John Witchell
Amazing volume of stock here and all displayed in a logical way. Easier to negotiate aisles now social distancing ended.
October 2021 by Carole Agyei-dua
Was very happy to receive a text regarding prompt delivery to store, of Food Mixer Purchase I made on line. Although very sad to say Customer Service appears to be severely lacking regarding Front Line Staff at the till on Sat about 5pm. Lady was very rude & extremely unhelpful. Which was totally unnecessary. Lady could certainly do with Customer Training& Good old fashioned common respect towards customers.
August 2021 by Kathryn Kalair
Well stocked and friendly, helpful staff
June 2021 by Paul Murphy
Lovely staff, good varied stock, fair prices and lovely staff!
May 2021 by John Hamilton
Always well stocked with excellent service. Staff helpful & knowledgeable. Always a positve experience shopping there.
May 2021 by Simon Paine
The staff are always helpful.I enjoy going there
April 2021 by Amanda Marriott
Love this shop but went in today and the poor young lad behind the till was trying his best to serve a que of people with the supervisor standing there with her arms folded doing nothing and just watching him.
April 2021 by James C
Staff really helpful. Had delivery issue and store manager delivered the item to my home. Above and beyond. So refreshing to see from a large retailer. Top marks Robert Dyas Brentwood!!! A++++
March 2021 by James Cook
Staff really helpful. Had delivery issue and store manager delivered the item to my home. Above and beyond. So refreshing to see from a large retailer. Top marks Robert Dyas Brentwood!!! A++++
March 2021 by Lukezytv
Woman who is in charge is absolutely lovely and great at her job
September 2017 by Dave Poulton
Great choice, excellent knowledgeable staff
