March 2024 by Paul Thompson
Reception was not so helpful.
March 2024 by Paul Devivo
Ok budget Premier Inn. Situated close to the railway station. Was fine for what it was. Standard room, and slept well. Few maintenance issues in room. Broken furniture, not repaired, cracked toilet basin, missing light bulbs(Safety hazard.)Expect better for the cost of the stay.
March 2024 by Abigail Skerrey
Rooms large and comfortable. Air con did not work in 604 so uncomfortably hot. Quiet so good sleep except for temperature. Rooms keys stopped working at least once a day so constantly resettingUsed car park at Brentwood Station and Paybyphone app. £6 per day weekdays and £3 weekends.Staff very friendly and responsive to issues.Continental breakfast options very poor. Only sliced bread and poor fruit options. Hot food better. Toasters extremely slow. Coffee machine still not working so no fresh coffee. This has been months?
March 2024 by Selim Chowdhury
Rom was really really hot.
March 2024 by Philip Tidmarsh
I have stayed here before and returned because it is in a convenient location. However this time it was not a good experience. The room was in a poor condition, I paid extra for a meal and breakfast deal which as it turned out limited what you could order. I then got treated like a scammer at breakfast as the receptionist could not find a record of my purchase. The worst thing was the parking which is limited to drop off only at the hotel. The receptionist failed to tell me that the adjacent and usual car park was closed so I had to return to the drop off to find out where to park . This involved having to wait for other customers before speaking to the receptionist. Eventually I parked some way away in the station however today I have received an £85 fine for returning to the drop off car park and apparently being over the time limited. I have tried phoning to querry as this was a problem for a lot of guests at the time but there is no answer. Not happy at all.Rooms: Getting tiredNearby activities: There are a few pubs near by although the main town centre is quite a walkWalkability: Walkable from the stationFood & drinks: Food is average , the evening meal server was very pleasant , breakfast service was dire and I was made to feel uncomfortable.Noteworthy details: The parking arrangements are poor. Beware of getting fined.
March 2024 by Mel Stembridge
I had such a bad experience here, the rooms weren't cleaned and changed bedding even though I asked 3 times, blood on duvet, was such a low standard, and refused to give full refund and cleanliness doesn't come under the good night guarantee, would not stay here again. Would happily give 0 put of 10. I smelt dirtier staying in the bed then I did not in the bed, such an awful experience. Would.not recommend premiere inn to anyone
March 2024 by Miles Gawthorp
Phone is never answered. I've been trying to call all day, getting a bit frustrated now. Coupled with no one answering my email from earlier in the week!
March 2024 by TERRY CLARK
Had a lovely stay here for 2 nights with family members. Great room. Breakfast was hot and tasty.
February 2024 by Alison English
Stayed here for a couple of days for work purposes. Overall ideal for what I needed. The room was very clean the staff were very friendly,approachable and organised A stress free stay.
February 2024 by Terri Neville
Lovely clean locationStaff
February 2024 by STYLIANOS DELIGIANNIS
Very clean and fresh atmosphere. Lovely staff.
February 2024 by Lorentzo Saltis
The room was very clean and tidy, the staff was also
February 2024 by SmileOfWind
Lovely hotel, in a great location close to the station. The room was cleaned to a very high standard , and the restaurant provided a great choice of food. Highly recommend.Food & drinks: Great selection of food. Great quality.
February 2024 by Sam Co
Never had a bad experience here. Staff are great, especially Sarah. She is very antentive and happy to go the extra
February 2024 by Chelsea Jones
Nice clean hotel, comfortable bed nice staff and a lovely
