October 2023 by Alex-DJ Evans
Shocking service. Went in the shop to order. Rang the bell on the counter and bloke came out and said he was new so I'll get someone who can take your order. Stood there for 5 minute and nobody came out to serve us. Walked out and went to papa John's.
October 2023 by Peter Summers
Shocking disgusting foodService sorrry what service is more like itWaited two hours for delivery had to go and collect. Wish i never
October 2023 by Paul Galea
Lovely pizza.On time
August 2023 by Mark Batson
Stingy with the dips !! Not very friendly
June 2023 by Gabby B
Solid little pizza hut, decent pizza clean and would use again
March 2023 by Martin Moore
76 minutes to deliver a pizza.Order places at 18:14 (email confirmation) and it turned up late having had its time extended 4 times.No offer of the advertised compensation voucher.
March 2023 by mrs gamble
I would give this a zero star rating if I could , very bad service just hang up after you call to advise you food not been delivered by deliveroo ,
February 2023 by moorem99
Ordered from Pizza Delivery at Warley, Brentwood at 18:16 Two standard large pizzas to be delivered and the delivery time quoted was 25 - 25 minutes. The ETA was changed 3 times and still arrived late at 17:25 Cold and soggy. Not a word of apology, no £10 compensation voucher... nothing.
February 2023 by staceyfD1627HX
I always get great service from Brentwood pizza hut and had a lovely delivery driver bring it to the door.
February 2023 by Kirby Dan
After 8/9pm they pick up the phone then hang up immediately
February 2023 by Mark Downey
Absolutely disgraceful service and staff don?t know what they?re doing. Was a reg customer but this time was just a complete joke.Will never use again.Ordered a pizza deal with two sides at 9:45 said it it will be delivered at 10:25 which then changed to 11:25.I called at 10:40 to be told they don?t even have the number for their delivery drivers and that I could call in morning to speak to manager as they sent food but was not delivered even tho the Pizza Hut website said it was in store.I insisted that I wanted my delivery as it was now 10:55 and wanted someone from the store to deliver it. I was told yes ok.At 11:30 still no pizza and £30 down.Do not use this store it?s a sham and a disgrace, they want the money but not the work.Will be taking this higher Uo the chain.
December 2022 by John
Called to place an order for a large Farmhouse pizza that I would be collecting. Could not have been simpler. The guy at the end told me that I would need to place the order online. I was absolutely incredulous. I said I wanted to pay by cash and they said that because I had to place the order online it would not be possible. There cannot be any form of recession on because here I am trying to give a business my money and they are turning it away. I hope the person that runs this particular franchise reads this. Beyond belief
December 2022 by Andy C
Tired of paying £40 for pizza to get no dips with the pizza or sides. Everytime I get none, I?m leaving a review.
December 2022 by ömer
?very terrible and rude customer service?? I do not even recommend this plate even the man there behaved very rudely ? ?he always says the opposite of the customer? he does not do the service Just a very erinek slow man???
November 2022 by areeba Muskan
The staff is friendly. The service is highly recommended in pizza.
