March 2024 by Tina Hornshaw
First class welcome at
March 2024 by Debbie Melchor
Very nice stay.Hotel might want to consider moving the smoking area from in front of the entrance as you could smell the smoke in Reception and in the bar area when we arrived and later when we had dinner.The staff definitely make this hotel. So warm and welcoming. Reception staff, breakfast staff and the gentleman at the gym all made you feel very welcome with their warm smiles and made you feel they were pleased to see you. I have only experienced this when staying at five star hotels or overseas. The staff are a credit to this hotel.Rooms: Spacious and clean. Bathroom amenities were Dove shampoo, Dove body wash and Dove body Lotion.Provided robes and slippers also.Food & drinks: Marco Pierre White Restaurant food was good. Good variety of food from bar menu which was of a very high quality.Noteworthy details: The staff were very friendly. This has been one of the Best Holiday Inns I have stayed at for work or best due to the staff.
March 2024 by Martin Roberts
Great staff and good
March 2024 by Howard Daniels
My favourite hotel, staff are fantastic rooms are lovely, and the food is greatRooms: All the rooms have just been refurbished and look greatFood & drinks: Food is varied and very tasty.As a regular customer variety is a must and it's all good
March 2024 by Trevor Stapleton
One of the best welcome receptions we have received and all the staff were great - well done for excellent customer
March 2024 by LONSDALE VAN GROUP
Julie met us on arrival and wow she?s such a credit to holiday
March 2024 by Amy Pope
We met some family who were staying here and had some food and drinks with them after a family funeral. The food was really nice and the staff were so lovely and friendly, especially Julie.
March 2024 by VKN
Helpful reception staff, Julie went out of their way to help. Definitely my place of choice on my next visit.Food & drinks: Very good menu choice with excellent service
March 2024 by Jasmin Askew
Julie the Irish lady was so lovely and welcoming. The food is so good as well.Food & drinks: Had a ham and mushroom pizza. It was lovely and fresh.
March 2024 by Geraldine Hicks-Pope
Lovely welcome, friendly staff, good
March 2024 by Richard Harris
As a regular user of the Chestnut Room for training purposes- I cannot emphasise how wonderful the team are at Holiday Inn, Brentwood. Sarah, Cheryl and the reception team are always, friendly, professional and assist immediately when I request anything. Today especially as they went above and beyond my dining requirements, which leads me to the catering team, from Lily, Joanne and head chef Richard and the rest of the team - they never let me down. This is a reflection of the professional leadership of James, Donna, Sarah and Cheryl. A brilliant venue to be a customer and a wonderful staff all round- 10/10.
March 2024 by Ondrea North
I use the swimming pool , jaccuzzi and bar food / drink.The staff in the bar are helpful, the spa stuff are friendly, interested and helpful. I walk with a stick and they always help where they can. ( as do bar staff)
March 2024 by Lee Johnson
Lovely hotel. Adam in the gym is very helpful and the reception staff are always
March 2024 by chevy simmons
The gym at the hotel, Spirit Health Club is excellent I live local and couldn?t recommend it enough, heated pool, jacuzzi, steam room and sauna. It also has 2 peloton bikes that I use every day. The staff in the gym are extremely friendly and helpful and couldn?t do enough for you ! I?ve had 3 family members join recently as we have been so impressed.
March 2024 by Antoinette
Upon my arrival, I was eager to maintain my fitness routine, Adam the gentleman who works in the gym went above and beyond to ensure I had a seamless experience using the Peloton bike. Adam recommended a routine and tailored the settings to my preferences and offered invaluable tips to optimise my workout.
