February 2023 by Y Ackles
One of the best branches for customer service in this franchise in the Essex area. The manager Portia is extremely knowledgeable and helpful. She has made dealing with Topps Tiles Braintree a pleasure and it is now my first stop when shopping for tiles and flooring. Thank you !
July 2021 by Xavier Hodgetts
Porsche, the manager at Topps Tiles is exceptionally helpful and knowledgeable, she went out of her way to help us find a discontinued tile...help like this is rare in my experience from a national chain. Well done and thank you.
May 2021 by Dave Fox
Ok. Could do with more selection.
October 2020 by Steven Nevel
The staff are very helpful and can give customers great advice and can recommend good tiles S N Tiling
October 2020 by Kate Dingley
Good selection of tiles, helpful staff
January 2020 by Kate
I cannot praise the staff in this shop highly enough. Chris patiently helped us go from no idea to a clear plan and created a 360 degree render for us so we could see what the finished product would be. He spent ages with us explaining every detail with practical and technical advice that have been invaluable. He is a credit to TT. Then further help from Portia when we wanted to tweak the design. Extremely skilled and professional service, we were very impressed.
September 2019 by Steve Price
I bought a little too much (as you do) for my project. I lost the receipt so enquired if instead of returning and get a refund, could I simply swap what I had (£50 worth) for a tub of adhesive ( £27'ish), so favouring Topps Tiles, I was advised no problem. When I then took the materials back I was advised I needed proof of purchase. Having carried the trim with Topps Tiles clearly visible and the unopened bag of floor tile mortar into the store the guy said he'd help me carry them back to my car.... No need I said, keep it. I then paid for my tub of wall tile adhesive an left.
September 2019 by Kate Levy
I cannot praise the staff in this shop highly enough. Chris patiently helped us go from no idea to a clear plan and created a 360 degree render for us so we could see what the finished product would be. He spent ages with us explaining every detail with practical and technical advice that have been invaluable. He is a credit to TT. Then further help from Portia when we wanted to tweak the design. Extremely skilled and professional service, we were very impressed.
