August 2023 by Terry Welham
Very,very, helpful & polite fast service.
February 2023 by Ursul kirk
Thank you so much to the staff in Braintree. My dad needed to change his account due to unfortunate circumstances. He has dementia. Jason in particular, along with the other members of staff have been so patient and supportive with him. They spoke to my dad with patience and did not rush him in anyway. He really is so thankful for the service he received, as am I. Thank you again.
September 2022 by Geri E
A big thank you to Jason (Branch Manager) for his time and attention in helping myself and my husband in branch today - 30th August. He provided excellent customer service and great attention to detail...all issues resolved first time, which was a relief for us both, especially being new to the area. Thank you Jason!
August 2022 by David M
Three o'clock closing!
December 2018 by Ryan X
Avoid!!! Always recommended this bank for its friendly helpful staff although the manager I met today is a nasty little pig and I will never use or recommend santander again manager should be replaced
March 2018 by Phil Bray
Unorganised
September 2016 by stephen harper
I have been with Santander for years and have been using the Braintree Branch. I have found all the staff to be friendly and professional. If I have any queries 're accounts etc the staff take their time in explaining things. My most recent visit was with Candice who was able to discuss with me various options etc with my accounts. Candice was extremely helpful and I left feeling I had recd 5 star service. I would have no hesitation in recommending this branch. Well done!