August 2022 by Driving Education
Starbucks. Poor coffee - incorrect size and 2 identical black coffees ordered tasted totally different. Mainly caused to Staff not listening to customers. Food ordered was given to a different person. Staff followed them outside and then took the food off them and then offered it back to us!! Really Starbucks? Is this the best you can do. Totally unacceptable. Anything could have happened to that food!
July 2022 by Pete And His Bus
It was late, they were technically closed. Due to a road closure i was very delayed and had missed dinner. The staff tuned the toaster back on and served me a tea. Thanks so much guys, was going to be very hungry. Nice to see a big chain represented by real people that understand customer service! double points!!
July 2022 by Paul Gurney
No ceramic cups for sit down service, washing machine broken ? apparently ? but couldn?t find a single ceramic cup on the shelves behind the counter. Couldn?t toast my banana bread either. Would?ve been 1 star, but the Flat White was good.
July 2022 by Andrew Walton
Disgusting. Asked for a white coffee.\\nGot a like warm black that was so disgusting in taste I threw it away.\\nPoor staff. Obviously no checks on the product, ie Coffee!\\nThat is what you are supposed to sell. So I expect a good coffee.\\nPathetic lax outlet.
June 2022 by Kortss 7
Ordered 2x white mocha fraps with blonde roast and caramel, got two basic coffee fraps. Bitter and horrible. Asked to pay on the app and the lady at the till said to my brother ?oh she?s a fussy one isn?t she?! Poor service and poorly made drinks. Even repeating your order 6 times you won?t get what you want.
March 2022 by Dr Uma Ema
It is a spacious coffee shop, with a balanced environment. There were enough comfortable sitting spaces. The decor of the shop made in a modern taste. The stuffs were helpful and active. There were a manageable queue. The baked items were interesting to snak. Had one Toffy nut latte and done it perfectly well. It is a Christmas range and pricy compared to the latte. Enjoy ?
February 2022 by Caz Morgan
1 star because the coffee was good but the attitude and service was poor.\\nVisited at 9pm so the only location that was open was the one inside at the back. Pastry case was empty and cleaned ready for next day, I thought maybe they?re about to shut shop. Asked if they had any cinnamon swirls left, the girl at the till scoffed and pointed at the empty pastry case. Got my coffees, asked what time they close, was told 10pm. So you?re telling me that they empty out the pastry case over an hour before closing? As an ex Starbucks partner, I?d have got written up for a) taking pastries off display so early before close and b) denying customers food and c) in such a rude manner. There were 3 of them as well, plenty of partners to get everything done in a timely manner without losing money on cakes.\\nI was told by my friend who stops here regularly, that it?s always like this. Shame.
December 2021 by MCS McDonagh
Staff very polite, attentive and quick. Usual Starbucks menu. Tables were very clean and spaced out. Was pleased to see the condiments/napkins Station being cleaned. Use the main toilets as there aren't any here
November 2021 by M. McDonagh
Staff very polite, attentive and quick. Usual Starbucks menu. Tables were very clean and spaced out. Was pleased to see the condiments/napkins Station being cleaned. Use the main toilets as there aren't any here
October 2021 by Gordon Brimage
Tasty freshly made flavoured coffees Hot tasty fruit bread A delicious restful stop by ?? Staff helpful and polite Easy close parking Thanks ?
October 2021 by Martyn Smith
Still paper cups????? Why why why.. you have the real cups there.
October 2021 by Chris Haines
A pretty reasonable service station. There is a decent space car parking, and there is an area with benches outside. It has a Starbucks, Waitrose, KFC and more inside. Everything is easy to get to.
October 2021 by Satish Chandran
Service is variable. There are some good days and some not so. The coffee is typical of Starbucks, nothing different there. A decent place. Nothing extra ordinary.
October 2021 by Irene Moriarty
Used these Services mid morning on a typical week day in September.I have used them many times but you can always tell a 1st timer entering as the road signage especially for the car entrance is worn and not clear and you can see most think there are heading where the HGV's go, they panic and then correct themselves, I always give the driver in front of me a bit of space but you do see a few near misses with that side serve.There is a drive-thu Starbucks and obviously the Shell fuel station if you do not want to use the Service stations other facilities.Once parked in the car spaces some of the surface is quite potholed and the uneven for older people to walk on to access the crossing points.There are some electric car charging points if you need to use near to the external seating area.At the main entrance/exit area there was only one sanitation station positioned in the lobby area to the RHS entry/exit doors nothing to the LHS doors.No visable one way entry and exit systems in place, poor COVID management system by center and by the public using facilities, how quickly people forget.The main circulation areas were very overcrowded.Minimal mask wearing.Most places were open Starbuck, KFC, Waitrose, WHSmiths and the usual burger joint only exception was Harry Ramsdens this seemed to be closed and has been on previous visits.No one was cleaning the customer touch screen order points at the fast food franchise and no cleaning materials adjacent to them for the public to use.Only seen one person cleaning the communial eating area..well sweeping occasionally with a brush and pan.The female toilets have the usual toilet smell, whoever thought that floor tiles were a good mix in these areas when upgrading please rethink, the way forward consider resin floors.Some cubicles are in a poor state of repair, but functional.Small children struggle to wash there hands due to height and position of the taps and soap dispenser maybe a lower couple of basins could be considered if or when upgrading as they must be due an overhaul soon, or a couple with extending flexible taps so parents can bring it closer to the child's hands as trying to watch parents having to juggle washing there own hands, plus a bag usually, plus a child or two, bearing in mind not to place the child on the basin and keeping them dry is quite a task plus the hand dryers height even if not required allows you to dry the children from head to toe not just there hands.The gents I am assured was similar, but the place is quite aged.External bins were quite full and with the high volume of people using the facilities understandable so these bins need more regular clearing at peak times.Say a 7/10 for the visit.
October 2021 by Janet Hyam
Good food. Fast service. Plenty of seating inside and out.