January 2024 by Hannah Taylor
The sand park is brilliant for Toddlers, even in grim weather. It's clean and tidy and all of the equipment is in great condition.
October 2023 by Christopher Hann
Went to use the swimming pool with my daughter (4) at one of their special children (and parents) only sessions. The centre is clean and well staffed with lots of changing facilities.
September 2023 by Rob C
On Thursday the 21st of Sept. I went to go to the 12:00 disabled swimming session. When i went to go into the disabled changing room it had a very wet floor and a strong odour of urine. My wife and i reported this to 3 members of staff, each said roughly the same thing. Not my responsibility. My wife even asked for a mop and bucket so she could try and clean the floor. At this point the other disabled changing room became available. I went in there to start getting ready while she went to retrieve a pod, when she got out there she found there was a queue waiting for the pod. At this point the one hour time slot was half gone and we decided instead of waiting for a pod to just leave and ask for a refund. I explained the situation to the miserable girl on the desk. She said she could not do anything and she would have to get the duty manager. When he came over I explained everything again and he finally said well I did get a mop and bucket and I told him a bit late. My refund as I was unable to swim. To start with he said he was unable to issue a refund, but the pond further conversation he then did issue we refund proving what he said to begin with as incorrect. I did not get a apology of any sort all I got was the staff trying to justify why they were so uncooperative or helpful. This was not the first time I have taken up issue with the staff and the circumstances at the pool. At this point I want to know what is going to be done about this situation or if I am going to have to take further steps to try and get this resolved. I am totally disserted and disgusted with the treatment of the disabled at this facility.
September 2023 by E series Ethan and Esme !! White
Warm learner pool clean facilitiesThe need more aqua classes they get filled up really qucikly and sometimes there is 12 on waiting list !
August 2023 by Keith Wilson
Very well laid out. Well equipped gym, nice sized pool with plenty of lanes.
August 2023 by Tom Hudson and Jodie Burton
Very friendly staff and on the whole a good selection of well maintained equipment.The pool is also fantastic, especially for younger children.I would review 5 stars if they could consider providing concept rowing machines and to throw out the unsupported (and terrible) Les Mills Videos that ruin the fitness hall even when no customers are bothering.
August 2023 by Verlee Taco
Used the swimming pool with 2 under 8's, loved it! Good pool depth for little ones 0.78, temperature much better than most, there was a little splash park plus a large pool. It was the family swim sesh,I will definitely go back. Changing rooms clean, the toilets were the only thing that let it down. Maybe I caught that on an off day? Either way this will now be my local and I WILL be returning!
July 2023 by Mas Tiff
Spacious modern facilities, including a dedent gym and full size swimming pool at a great price
June 2023 by Eric Thomas
The best leisure centres in East Herts, but the water needs to be more clean, because I got a fever the next day. And one of my friends said they also got it. So please maintain it. Apart from that I love it!
May 2023 by viria Quifica Da Silva
I usually To this swimming pool and i usually have a good experience and enjoy my time, But today i was honestly annoyed at the staff during the 19:00-20:00 shift (9th May 2023. Me and my siblings were swimming in the pool and they made us move the kid side because we weren?t allowed. I understand the reason why the moved because it was lane swimming so I?m not complaining about the reason, I?m complaining at the fact that they could clearly see that we were quite tall to be in the kids pool where family swimming takes place and didn?t allow us. They could?ve just allowed us to stay due to our height instead of putting us where the water is 2ft tall. Honestly it?s quite dangerous as my sister left there with scratches cos the bottom of the pool was to close to us. Also bear in mind we?ve always swam in the lane areas and no has said anything, it?s just today thag the workers decided to be menaces to society, and ruined the peace of kids having fun. HONESTLY DO BETTER?? CONSIDER PEOPLES HEIGHT BEFORE MOVING ME TO A POOL THAT CLEARY FOR FAMILIES WITH LITTLE KIDS (WHICH WE WERENT WE WERE ALL TALL). KMT ???The only thing good about this place is how cheap it is and the size of the swimming pool, which we could even use ?
March 2023 by Amaan Ali
This is a one of a kind gym it?s very unique offers great personal trainers for those of you who don?t how to use exercise machine especially those bodybuilders weights! Changing rooms, toilet, showers are all very multifunctional swimming pools are always nice and big full of children and babies, fitness classes like Pilates, body attack, cycling, cardio are very open to the public nice way of meeting up with people and doing warmups. swimming classes for adults in evening is also reasonable all of that for £35 a month definitely worth looking at joining
March 2023 by Pannakar Khandaan
Everyone Active operating at the Grange Paddocks, lacks basic customer service - there is no email on the website to write to, there is no number to contact anyone, the local centre are disconnected with the ?head office?, the emails that come from EA are ?no-reply?, the website enquires are not responded to for days on end, etc. All this reeks of a poor organisation, it is time to complain to the local council about the contract they have with EA.
March 2023 by B J
Quite happy with this centre. New, fairly clean and decent facilities for a reasonable price.
December 2022 by Euan Jolly
Gym facilities are great! Cannot base review on when it?s busy (packed) as that just proves it?s worth. Pool is it?s only point of improvement but not bad at all, just has more potential. Very welcoming with a small café as you enter which opens out in the summer with green areas outside.
December 2022 by The Gate
Poorly managed. Swimming lessons are to be avoided. Everything via an app, teachers dont tell you or your child about progress at all, they just tick boxes on an ipad. If you need help the desk staff are nice but can't help, they tell you to download an app and send an email. It's like a conveyabelt for swimming lessons with no care or concern for each child. The staff are all fine, but the system is dire.
