September 2025 by Gina Martin
Great classes with excellent trainers, especially Matt
July 2025 by Jack Daunt Parsons
Equipment is old, it hasn?t changed in 10 years.
I?ve been to other Puregyms around Essex and Billericay is one of the worst.
Its only benefit is being by the station.
July 2025 by Maria Townshend
Unable to speak to anyone about an issue with my sons membership either in person or on the phone. Phone number is useless just tells you they don't take phone calls! No response to emails either. Still taking our money and meanwhile my son is unable to use the gym. Last resort is to go there again in person and hope someone is actually there to speak to. If not will be cancelling membership and he will join somewhere else. Was thinking of joining myself but having second thoughts now.
February 2025 by Manar Kamal
No staff available most of the time
You will receive Parking fines even if you register your car or not
Don?t join unless you?re happy to lose tons of money for the parking company
The gym is not supportive with your struggle with smart parking charges and fines
Not happy with this experience
June 2024 by Lynn Harrington-Edwards
So I?m a new member of the gym and turned up today for my taster session and your member of staff didn?t show. I?d also booked a class for 2 pm absolute abs and again the instructor didn?t show! Not a great start! Not impressed!
March 2024 by Nicholas Harwood
Great gym with decent equipment and very consistent standards.This gym is a bit smaller than what you may expect, but managed to fit in a good array of equipment.The weights can be disorganised and some other equipment can be hard to get your hands on, but staff do what they can.Bathrooms/changing rooms are always in good shape and very clean with plenty of lockers avaliable.The gym MUST do better with the parking outside. I, along with many people I know, have received multiple fines due to parking issues despite inputting reg info.A solid gym that is always open. However avoid parking here.
March 2024 by Sophie Burley
Sophie and Barry really create the experience 10/10. They?re always giggling which is nice. Equipment is poor quality and too much cardio. But other than that it?s great
February 2024 by Tom Hailes
Parking is a nightmare, gym is good but needs updating.
February 2024 by Celina Harper
Great quick class
February 2024 by Daniel Campos Sanchez - Toledo
Ridiculous parking system, the membership doesn't allow you tu park.
February 2024 by dragomir mihai
Receive two penalty for parking
February 2024 by Billy Chandler
Always over crowded and the parking is ridiculous, if you ever forget or make a mistake with your reg, they charge you and don?t accept the appeal when you?re in their building. Scam.
January 2024 by Rob Dowsett
AVOID THIS GYM - Disgusting service and use of a company called Smart Parking to manage the car park. Entered a zero instead of an 'O' in the touch pad and received a £100 fine. Provided Smart Parking with a print out of my Gym attendance which matched the timestamp on the parking fine, but Smart Parking refuse to accept this as authorised usage. Have spoken to staff in the gym but nobody is interested. I have mailed Pure Gym customer service twice and they deny that the parking operation has anything to do with them despite the touch panel being located on their property. I repeatedly see Pure Gym comment on these reviews advising that we can contact the gym manager, perhaps a representative of Pure Gym would be kind enough to provide the name and contact details for the gym manager?
January 2024 by Stefan Bostock
Pretty solid Pure Gym, less warrenous than many of the city ones I have visited. Reasonable range of equipment but a little over crowded (went on Xmas eve, Boxing Day and 27th - so unsure if it get better/worse). No where near as much TOWIE vibes as I was hoping for.
December 2023 by lauren mcmahon
Such a shame to have to write the review because I?ve always liked this gym. Was going before covid and never had any issues with the parking. Until returning again this year in September 2023, unaware of the new parking regulations. They?ve now teamed up with Smart Parking LTD who have no customer service at all and don?t care what your reasons are regarding parking fines from said car park. The gym do absolutely nothing to make people aware of this apart from a silly sign when you first walk in, after scanning the QR code ,telling you to enter your reg (not in big enough writing) on a tablet stuck to the wall, not even in plain sight.. Also noting that before you enter via the automatic turnstiles, there?s a massive sign that says they will not discuss parking fine issues on site. So they know this is a problem.. yet they don?t do anything more to make people more aware of their parking rules. Considering every time I went during Sep-nov 2023, 9/10 there was someone standing at a small desk or hovering around the entrance, so they could have kindly reminded people that if they have parked, to put their car reg in, but no, that would be too easy. Currently can?t afford the membership anymore as I?m now paying off hundreds of pounds worth of fines because Smart Parking LTD decided they wanted to take a whole month to send me the first of many fines. Don?t pick this gym unless you have spare money to waste on parking fines.
