December 2023 by John Thompson
Costa coffee Billericay, My tea and my friends coffee were great, there were too many school children in there making to much noise and scraping there chairs on the floor with no consideration for anyone
December 2023 by Charlie Mansfield
Friendly staff and lovely hot chocolate!
September 2023 by Craig Burland
Friendly enough staff pretty quick doing the
August 2023 by Intellectual Music
Very nice service buy the guy behind the bar.
August 2023 by Jason Hodgkinson
For an expensive chain, this cheesecake is to die for..
August 2023 by Chris
V good Costa , like the layout and staff are friendly. Will be visiting again ?
July 2023 by Abdullah Yacoobali
Great local place
July 2023 by Michael O 'Shea
Best Costa in Billericay lol its the only Costa in Billericay however Cafe Nero has opened across the road and no outside seating. Costa Coffee wins every time
June 2023 by Mark Freeman
Unhelpful barrista with offer I was claiming
February 2023 by Tony Morris
Needs a bit of a clean but nice people
February 2023 by Sam Smart
First visit on a Sunday morning, very busy. Friendly staff member served me, no complaints.
January 2023 by Tony Byrne
Nice drinks & toast, always popular.
December 2022 by Matt
Recent changes 'at this store' cause me to amend the below 5-star review written in the past. This store (and every non-franchise store we visited) used to provide free condiments (jam for your scone/teacake, ketchup for your toasted sandwich etc) because.. the board cleverly raised product prices so they could appear to give condiments for free.Under new site management here, it is now an expensive additional charge. What is next, a charge for milk? sugar? I do Not think this store reflects the Coca-Cola brand values and if it is a decision at board level for the Costa brand, Coca-Cola should be informed of the negative publicity it evokes in an already competitive market.I will leave the old 5-star review comments below to show how this decision is changing customer sentiment;"Newly refurbished this is one of the Vanguard 'stores of the future' introduced by new owner Coca-Cola. With notably different menus they will take market share from Pret a Manger (freshly made baguettes/sandwiches). Being a busy store, this is where good staff matter. Danika is one of the reasons customers return, greeting you with a lovely smile and happy demeanor, excelling in customer service. Frankie has a keen memory, he is quick at his work and customer focused. Keelan is often on the coffee machine and is a maestro at the job. I went back for a napkin and Ketchup, Keelan observing the customer returning despite already making other coffees, guessed the reason and was ready with them in hand. When customers don't have to say anything, that's good service!"
October 2022 by christine mcleod
Lovely clean place and friendly staff. Good location
October 2022 by robert coombes
Great atmosphere, tidy, was a busy/popular place. Servers were friendly and toilets were OK.