February 2024 by Pearl Wright
Everything was very professional but friendlyTHANKYOU
February 2024 by Emma Gadlin
Always seems like staff are super stressed and overworked. Every appointment I have attended they are running late. 20 minutes of waiting before being seen today
October 2023 by So So
I would like to leave 0 stars, ?????000000 even.I had an appointment booked for my daughter who is under the age of 4 for an eye examination. A rude young gentleman met us at the reception desk, after watching for a while from a distance, while i struggled to get into the store with a stroller. No one bothered to help me. I gave my baby?s details and his first reaction was- we can?t examine your child because of their age. I pointed out there was nothing on age restrictions on their web site. I followed the procedure and booked a kids eye test. He explained he knew that but they couldn?t examine kids under 4 years old. Then I asked to speak to the manager who was even ruder and refused to see my kid. I felt like crying, I was so upset because of the way they treated us! They were extremely disrespectful, and out of line!Also, their web site is misleading and not properly arranged.Please do not take your kids there.
October 2023 by Michelle Rance
They did everything me to feel comfortable and safe with my anxiety the well looked after me
September 2023 by Natalie Crew
Fantastic opticians! Really good with kids! Changed after always going to Specsavers definitely won't go back there again!
August 2023 by Jessica Whitehead
Really friendly and knowledgeable staff.
August 2023 by kelvin cramp
Excellent professional service and products thanks kelvin
July 2023 by John McLaughlin
Very pleasant place and a good professional service with everything properly explained.
May 2023 by Mick Freeman
Good experience helpful staff very professional
April 2023 by Ileana Ghilus
Very happy with Vision Express Basildon from Town Square! Excellent customer service and very professional team!Highly recommended!
March 2023 by susan wheawell
Very polite and helpful team at vision express Basildon
February 2023 by Larraine Pohl
Everyone in the shop was so helpful and kind. The optician was amazing. He did not rush. Very pleased.
February 2023 by Joyce Williams
My experience with you was great you are friendly and polite also very helpful you gave an excellent eye test and I was very pleased.
February 2023 by Ane Ionita
Claudia and Tazz they should be commended for they excellent customer service and care.
February 2023 by Stephen Moyster
Fantastic experience eye test and choosing my glasses , great customer service thank you