March 2024 by Ged Coad
Always friendly and helpful...
October 2023 by Muhammad Hussain
They are really good staff is so polite and very decent price for grasses I love it
October 2023 by Jennifer Fisk
Fairly prompt. Polite courteous staff. No hassle.Didn?t need a different prescription this time but they gave me as copy. Good
September 2023 by Gill Salton
I have been on quite a journey with trying to get the correct glasses. To be honest I got there with the help from Megan, the branch manager. I think that if I did not have Megan behind me, I may have given up, however with Megan?s support and also the back up of 100 day guarantee, I was reassured this could be sorted and I now have a great pair of glasses. Thanks Megan - Julie
August 2023 by Barbara Osmond
Excellent optician was very nice and a caring person.both myself and husband came in for appointments.excellent service from the staff as well helped us to choose glasses.gave there honest opinion.
August 2023 by Geraldine Gould
Very caring and friendly. I am very pleased with the service I received.
August 2023 by James
Always found staff to be friendly and helpful
July 2023 by George .Clark
Ordered glasses and were told it will take 10 days, and I could follow the app for when they were going to be made and ready to pick up. I followed the app. and it told me that they were being made, the next day it told me that they were not being made. I went into the store and was told that there was a problem and that they will be ready at the end of the week, which was way after my first delivery date. Now I look at the app. and it tells me it will not be this week but the end of next week.I am now on the phone and have waited for 30 mins. and nobody will answer. Terrible service
June 2023 by Tonia Galvin
Great customer service from Jackie. Very friendly and helpful. I would definitely recommend here for your eye test and to purchase your glasses
May 2023 by sean pattman
The optician was very nice and thorough, sadly the selection of frame styles seemed limited. Everything now seems geared for selling extras as well, you can?t enter their plan unless you buy another pair of glasses.
April 2023 by john walter
Assistant was excellent. Friendly and helpful.
April 2023 by Ebenezer Kwadwo Annor
Their services is professionally sound.
March 2023 by keith fugl
I had a trouble free and good experience with the basildon team
March 2023 by Julie Poulton
Staff were very professional and very nice??and so helpful! best experience I?ve had in an optician I will definitely be using vision express in the future! Thank you ?? ?
December 2022 by Rosie Rosie (Rosie)
Franseccia, Jackie,and Lewis just amazing ...helpful..experienced.makes the whole experience so easy...welldone to all
