March 2024 by Joanne Coe
Thanks go to Kerry.Always fantastic travel advice at this Basildon branch.Last year was found our perfect silver wedding holiday by Kerry.Again yesterday Kerry sat down with us and planned a return holiday away and then spent lots of time with us to find the perfect two roomed hotel room for us and our adult daughter for later in the year.Her knowledge and expertise on just about any resort was spot on. Can?t wait to get flying.
February 2024 by Julie Brookes
Stacy at TUI basildon what a star. Booked a river cruise but my husband was rushed into hospital and I was not sure what to do. Stacy has gone above and beyond to sort out all my worries
November 2023 by Joe Lane
Great to come in to the huge store discuss our next trip and then book said trip based on the excellent options and description by Dayna, Would highly recommend asking for her when you plan your next trip.
November 2023 by Carolyn Garrett
A big thank you to Dayna for taking the time to find us the right holiday. She listened to what we wanted and we didn?t feel rushed at all. We would definitely come back to Tui Basildon for future holidays.
October 2023 by Al Silverson
Dealt with a lovely helpful lady called Stacy. She was professional and friendly and helped me find the best deal and explained everything clearly and I felt comfortable booking with Tui. I will definitely be booking all my holidays in the Basildon branch again. Highly recommendedAl
October 2023 by Nicole Jacques
Came into store today and was greeted by Kerry who was absolutely lovely, we were just going in to get some ideas, but ended up booking our holiday with her. Outstanding service, and so friendly. Would definitely book with Kerry again
October 2023 by susan bland
Went into tui Basildon this morning and was seen by Donna, she found us the exact holiday we were looking for. Nothing was too much trouble, a very nice lady she is too plus it was cheaper than what we thought so win, win all round. Very happy with the service we received. Thank you Donna.
September 2023 by Lynsey Mayot
My other half and I recently visited the Basildon store. We sat down with Georgia, she asked all our requirements for our break and went through all of our options. She showed us in detail the hotels available to us and the exact locations in relation to focal points to enable us to make a more informed decision.Georgia made the whole process extremely easy for us.
September 2023 by Greg Curtis
Dealt with a lovely lady called Georgia who booked my holiday to Lanzarote. She was very professional,helpful and knowledgeable. Would definitely recommend her to book you a holiday!!!
July 2023 by Emma Dee
Booked a holiday for the family for months time this morning and am very pleased with the service we received. Louisa was amazing she knew exactly what we wanted, found us the perfect holiday and arranged everything we needed, we will definitely book our holiday this way again.
July 2023 by Jacqueline Firn-Keightley
Returned last week from a fantastic four night stay at the Olympic Lagoon Resort in Ayia Napa, Cyprus for a family wedding. Our holiday was booked and all follow-up enquiries handled efficiently over the ?phone by Hayley Wright, who always provides excellent customer service. I would not hesitate to book with Tui via Hayley again and to recommend her to anyone planning their next holiday.
July 2023 by Chino
Just returned from a wedding/ holiday at Olympic Village in Cyprus. We dealt with Hayley at Basildon who was an absolute star. Due to my disabilities I have a list of requirements for any holiday and also require assistance along the journey etc. Nothing was too much trouble for Hayley and she was on hand whenever we needed a questions answered or anything actioned for us. Always friendly and polite and a great ambassador for tui . The whole holiday went like clockwork and we didn't have any problems at all, which is something we've experienced elsewhere before.Big thanks to Hayley
July 2023 by Kathryn Gibbs
Have just returned from the most amazing holiday booked through Tui Basildon with Hayley Wright! We booked our holiday to the Olympic Lagoon, Cyprus where my daughter?s wedding took place. Hayley Wright booked ourselves, my daughter and her now husband and numerous friends and relatives on this holiday and she could not have done more to answer all our questions and requests. She made us all feel that nothing was too much trouble. We will definitely be booking with Hayley and Tui again.
July 2023 by Jamie Bellamy
Hayley is incredibly friendly and highly knowledgeable in her role. She took care of a large group of us and was extremely helpful. I am sincerely grateful for her exceptional support. Thank you so much!
July 2023 by Bethany Gibbs
I visited TUI store Basildon with my mum back in November 2021 to book our holiday part for Olympic Lagoon in Ayia Napa for our wedding! Hayley was absolutely fantastic and was straight on to finding the chosen hotel, letting us know what our options were with regards to any upgrades, the facilities, the locality to the main town etc and was very helpful and attentive! I even went back to Hayley for my currency exchange prior to leaving for Cyprus! Hayley is always on the ball, has a great attention to detail, proactive and always smiling! She is a great asset to the Basildon superstore team! I always recommend her and the store to anyone looking for a holiday!!
