July 2025 by Ry Saunders
Great store helpful staff
June 2025 by Mr Wildebeast
19.06.25 1930hrs. Hats off for the 2 young lads in there tonight.Outstanding CS, You both need a pay rise. many thanks, I'm only sorry I didn't get your names.
May 2025 by arif kassam
Quick and friendly service
November 2024 by Dan Manning-smith
Got cement here cheap and hard wearing
October 2024 by dan mcgilligan
James was very helpful and friendly. Good speedy service. Will be back regularly. Many thanks
July 2024 by Red Scorpion
Awful,I bought some petrol tools, managed to start first time but couldn't start them second time,the lawnmower was smoking but never started,the chainsaw has a blocked guard , blocked chain,I cut my hand badly trying to somehow unblock it,
I took them back to Toolstation just to be told on a patronising way that I have to bring the"ORIGINAL BOX" AND NO PETROL IN THE TOOLS otherwise they will not deal with me and call the police
They said this are the terms and conditions
"ON THE WEBSITE " but I bought this tools at the counter in the shop and nobody mentioned anything about that.I HAVE AN INDEPENDENT TOOL REPAIR SHOP ASSESSMENT AND A MEDICAL CERTIFICATE.
This put me out of work and I lost some customers because of FAULTY TOOLS
AVOID, AVOID,AVOID!!!!
June 2024 by Erin Shine
Amazing service by James
June 2024 by Nazmun Abdul
Awful service. We went in asking for help to find the correct door handle we needed as we didn't want to end up with the wrong one. Paul, one of their staff was very rude and patronising as soon as we asked help. He refused to look at the original handle we took with us and kept on telling us that he won't be able to help. He actually treated us like idiots. We ended up going to Srewfix opposite. Got amazing service and bought the handle we needed. Toolfix needs to hire people with better manners and customer service.
May 2024 by David Brimley
Always good
February 2024 by Angela
Member of staff asked me to give a review after I praised experience.he queue in the shop was rapidly dminished.Staff cheerful and friendly.
February 2024 by Alfie Spencer
Always used toolstation, savio and his team are very professional and always willing to help
February 2024 by Scott P
I try to use this Toolstation rather than the Screwfix opposite as Savio and the rest of the team are always friendly and treat the customers as individuals.
February 2024 by Sue Johnson
Had to get some DIY bits for hubby, he gave me a list but also said to ask if they had something similar to a part we had, spoke to someone called Dami who was polite and very helpful excellent got everything I needed thamk you.
February 2024 by Mark Straderick
Great service, helpful staff. Savio and Jessica are great
February 2024 by B FPV (Jay)
friendly staff, good products, fast service(online order was picked up)