November 2023 by Kevin Farrell
Great products, always the cheapest!
March 2023 by lynn everitt
Just went into PRC Direct and got a lovely TV Aaron was so helpful and very polite it was a pleasure walking in this shop. Aaron arranged for someone to deliver. Would certainly recommend this shop will definitely will be going back there.
January 2023 by Steve Raymond
What a good find! Situated in a repurposed industrial unit, it's a little hard to recognise. Well worth looking for though. The staff I spoke with are helpful. There's a good selection of domestic electricals and electronics. A large selection of AV equipment is on display, much of which is available ex stock.
January 2023 by Danny Sadler
Knowledgable sales rep (Aaron) answered my queries before purchasing our new TV.Delivered the very next day.
January 2023 by chris innes
Fantastic service with a smile. Very knowledgeable staff. Will use again, again and again.
January 2023 by Jonathan Watt
I found PRC through a Which? retailer comparison for a V15 Detect Absolute cordless vacuum. They offered the best price, great service, held the item for me to collect and even carried the item my car. Really impressed with the service, thank you.
January 2023 by martin palmer
Didn't know the place existed but came up on an internet search! Was after a Ninja Foodie, they had one is stock at a very competitive price so collected from their Basildon showroom. Friendly and helpful staff, now I know its there will defiantly visit when buying again.
November 2022 by Mehul Patel
Very friendly and experienced service with a professional manner and knowledge of product will definitely buy again from them PRC wonderful experience
November 2022 by James Mcmillan
Excellent Excellent Excellent service Aaron was helpful, informative on all tvs from the cheapest to the dearest. He did not push us to the dearer tv but to the one appropriate to us. When we had a problem setting up (our error) we called him and he talked us through it slowly and with patience. Will definitely recommend PRC Direct to anyone I can. Thank you.
October 2022 by Ray Birch
Similar highly positive experience to another reviewer here. Absolutely wonderful experience at the new Basildon store. We were searching for an air conditioning unit, given our 6 month old baby was already not sleeping well in the heat, and temperatures were only due to go up.PRC had stock whilst no stores close to us did (and no-one else could deliver for a week). The gentleman I spoke to kindly reserved a unit (given I was making a 2.5 hour round trip). Once at the store, the staff were extremely helpful in helping me load the aircon unit into my car (despite having to move things around several times).Thank you!
October 2022 by Alexandra Strohmer
A brilliant experience at the new Basildon store. As we approach the hottest weekend of the year, I was desperate to get a Dyson fan that I?d had my eye on for a while. PCR had stock where nobody else did for miles and said we could come down to the store/warehouse and pick it up immediately. Not only that, but they were £20/30 cheaper than most other retailers selling this item.When we got to the new showroom, it was beautiful and I was in awe of all the amazing gadgets and appliances. We had a great personal service from Aaron and his colleague and will definitely be back when we need further items in future. Thank you!
October 2022 by Douglas Johnston
Picked up a new Samsung TV from the warehouse in Basildon a couple of weeks ago - collection service was prompt, efficient and friendly and the TV itself was an excellent price - around £50 cheaper than anywhere else I could find - thoroughly recommend PRC Direct - big thanks to Aaron for his professional support.
October 2022 by David Heighway
I can't express how helpful Aaron was, I thought I new what I wanted but after talking and trying different angles of watching the TV I came out buying a sony full array tv and not a oled Purley because my room was to light for it. This is the difference between a good salesman and someone trying to make a sale that wouldn't give you the best results.Had my TV delivered today and even the delivery driver gave excellent serviceWould 100%recommend PRC, thanks again Aaron
October 2022 by David Skinner
Had used PRCDirect a few years ago to purchase a television and had a very good experience. We are currently replacing the Freezer and Fridge-Freezer and found PRCDirect sold what we wanted. We went to Basildon. It is easy to find with ample parking, also Aaron who served was very helpful and listened to what we wanted. There was no sales pressure in a relaxing atmosphere. Our first choice Fridge-Freezer was not available but an alternative was suggested that was the same price and manufacturer that was more practicable. We would be very happy to use PRCDirect again.
October 2022 by Mark Bowyer
What great guys who genuinely love their tech and gadgets. Great service and very helpful advice when we purchased a TV. I will definitely recommend them.
