February 2024 by Karen Bowles
Great local business always helpful
September 2023 by paula doggett
Amazing and friendly , resized my engagement ring looks beautiful and perfect! Highly recommend
July 2023 by Rosie Warner
melted down my nans wedding ring to make a new band for my wedding ring its amazin quality and now I av my nans ring with me always thanku.xx
May 2023 by Marine Parade
I had a ring custom made by the guys down at Frederick James of my logo seen in my picture above and WOW!, I could not be happier with the outcome from having an idea to making it reality, the quality of workmanship and detailing is incredible! the ring is perfect! they kept me in the loop the whole process with pictures and great communication I can not thank enough! Can?t wait for the next one! Best jewellers around by far thank you!!
April 2023 by David Rhodes-Varley
The best jewellery shop I have ever come across! Spent a bit over the years in here! Staff are so friendly the young bloke always sorts me out, done me a deal today because I bought two items, absolutely love this shop! They also make custom items whatever you want they do it! Simply the best!!!
April 2023 by Gem ASMR
Had loads of help from a few members of staff on different occasions when picking a diamond ring for my bday gift?they were very informative when choosing the right stone to ensure I was happy with what I chose.Super friendly and helpful.. always my go to when purchasing jewellery and will continue to be.Thank you all again!
April 2023 by Sean Blackwell
very happy, not just with the product but with the whole service. I contacted them about the Medusa ring I saw on their instagram, and they were very honest and straight with me through the whole process. They kept track of package to make sure the product was delivered on time and to the right location. They even checked in a few weeks after just to make sure everything was still to my liking.
March 2023 by Brian Marsh
What a lovely experience the whole thing was. Had a very sentimental ingot that I rarely wore melted down and made into an even more sentimental ring. The staff were fantastic at all stages. Thanks very very much to you all.Brian Marsh
November 2022 by Tony Shepherd
Staff don't listen properly
October 2022 by Sweet Sweet ASMR
0/5 would not recommend.I had taken my engagement ring earlier this year to have it rhodium plated.Not only did they close before opening time on collection they then weren?t open for over a couple weeks due to holiday season. Once I was finally able to collect my very expensive engagement, it started falling apart! I?ve never known for a ring to split in half! And then 3 diamonds started falling out bare in mind not one had ever fallen out and I had had my ring for just over a year before giving it to them. I wear it every day had banged it seeveal times and it had never fallen out. As good will they took it back to set some new diamond in which took weeks and now less than 6 months the exact same 3 diamonds have fallen out again and apparently I this is due to the claw of the ring which is funny as no others have ever fallen out !I?m now being told it needs to be taken to a specialist with a ?special price of ?£200?.
October 2022 by Louise Hyde
Saw a gold unicorn charm, I had been searching for, on Frederick James Jewe?lers site. I was having trouble getting my payment to go through, so I called them. They checked the item was still available, and advised me on a different was to pay, sending me their bank details. Payment was successful, and I received the unicorn the next day. Very happy with the service, and item, I received. I would recommend they to anyone.
October 2022 by E_w 2019
From helping me choose the design for my 2 new rings all the way to designing and making them I was kept informed of the whole process and couldn?t more impressed with the staff and quality of workmanship.
October 2022 by Rob Garner
A great jewellers with even better service from the knowledgeable and helpful employees!Have purchased items as well as had existing pieces mended with no complaints.
October 2022 by Josh Brend
Fantastic service and really attentive and helpful staff. Massively helpful in finding an item in our budget and then handling all of the alterations in no time at all. Would recommend them to anyone
October 2022 by SNR PLASTERING
Great jewellery shop & customer service.Fred & Nick are extremely knowledgeable in coins, bespoke hand made jewellery, heavy gold & diamonds highly recommended in the local area.
