January 2025 by Obsolete
Where do I start, its amazing food, vibes and service. The servers and staff are all so welcoming and friendly and always have a smile on their face! 10/10 Would come here again, might be my favourite restaurant in basildon.
January 2025 by Jamey France
Ordered a stacks bugger meal for 4 yesterday via the just eat service and have to inform you all that a simple order that cost more than £50.00 arrived over an hour late and was cold on delivery, when I tried to contact just eat I found their system is designed so that you cannot speak with anyone so I contacted the restaurant directly, my call was answered but when I enquired why my order had taken an hour from collection by their courier to reach me ( a seven minute journey) they hung up. I drove to the restaurant and requested the order be replaced. The duty manger apologised and replaced the order but when requested a refund was told to deal directly with just eat. I recommend that you avoid both Frankie and Benny's and the just eat service as after exchanges of emails I was offered £13.00 as a goodwill gesture. It took over two and a half hours to get 4 cold burgers and I only received them by going to the restaurant myself as they would not discuss or engage with me on the phone or via their app.
January 2025 by Diya Dinesh
We were sat down on a busy Saturday night with ease even though no booking and restaurant pretty full. the server was lovely and really helpful, she was very busy but still gave us great service. The food was lovely and huge portions.
January 2025 by Sherene Cyrus
Food was amazing all came hot and fresh, Emilia was kind and welcoming, made sure we had everything we needed. Great restaurant
January 2025 by Cookie Monster
I was really happy with my meal today my waitress Amelia she explained the menu really well and had given great service for my time at Frankie & Bennies.
January 2025 by Leigh Mumford
Amazing service from Dawn, really looked after us.
January 2025 by Bradley Jennings
Dawn was our waitress and she was a legend!
January 2025 by Lilly
Amazing food , lovely waitress, very quick
Kid-friendliness: Amazing kid menu , brother was so excited to see food he likes
January 2025 by Lacey Mcivor
beautiful pizza lovely waitress, very polite
Kid-friendliness: such a nice place
January 2025 by Harry Brewerton
Really good food, and amazing service from Dawn. I just wish other customers would shut the door on these cold winter nights
January 2025 by Chilli-Rae McCormack
Great food and our server Dawn was so lovely:)
January 2025 by Sophie Bennett
Service was really good and food was lovely
January 2025 by Emily Cooper
Music a little too loud
January 2025 by Christina Fitt cook
Food and arrive was good but just cold as restaurant was cold
Parking: Free parking
January 2025 by Sadie Thwaites
It was lovely dorn is a fantastic waiter and the food is very good
