March 2024 by ghillie dhu
some of the docters really care but the last couple i had dont .1 found it more importend to talk to some 1 that walked into the offfice for a min strait and ignore me on the phone and didnt bother reading my medical records . call the next day to have a arogant docter to thel me my medication is going for walks . when i am sleeping for 16h a day and find my self sleeping on the toilet or whit food in my hand because i cant keep my self awake
March 2024 by L Mack
Exceptional staff in both Felmores and Long Riding surgeries. We have always found they go all out to be helpful. I have to mention one of the nurses in particular, who without hesitation pulls down her face masks as soon as she realises I'm partially deaf - when life is difficult enough, these things make a huge difference as it meant I was able to lip read and understand.My mother has many health issues, including terminal cancer, they've always gone above and beyond to help her.I don't know if any staff members read these reviews, but if they do, myself and my family are so grateful for you all.
January 2024 by al Den
Impossible to get an appointment. Everyday calling at 8am, waiting over 45 minutes to learn that I have to call back tomorrow.
October 2023 by A Hughes
Joined this surgery after being at an absolutely awful one round the corner. I can?t actually fault the surgery the only annoying thing is you have to put prescription requests in via person at the surgery or on the GP app which I can not get into. Yes, it is telephone consultation at first but if they feel you need to be seen they will get u in. Never had a problem with the receptionists they are always pretty helpful. If you ring late and appointments have gone then what can they really do? They do get the children appointments.
October 2023 by yordanka Stoyanova
I've had health problems for three years, I haven't seen a GP, I only have phone appointments, that's not it correctly. do not sign up there, the attitude of the reception is very bad and the nurse manipulates results.
September 2023 by Natalie Pumfrey
unless, can't get appointments, receptionist are rude and unhelpful
September 2023 by john lewis
Very rude staff and never get an appointment it?s a phone call from the doctor when they fell like it and get told no face covering no appointment as well when the hospital say there is no covid. Doctor and patient confidentiality means nothing as you have to tell the receptionist every thing that?s wrong before they make a judgment on if you get appointments .The place is a joke
August 2023 by Madalina Dobre
very bad! it's been a year since we moved to the area... I've never managed to make an appointment! They made me an appointment at 19:00 and it was closed, they told me to call the next day because they no longer have appointments, the doctor calls me back and says that there is nothing wrong with my children because they are coughing, and do fever ! I went to the emergency room and they gave antibiotics .. he simply did not want to see them .. very stupid!!!! One star is too much
August 2023 by Terea Everson
Last week I put a one star review due to the problems I had getting my medication, but I have now removed it as later that day I received a call from the pharmacist at the surgery to sort out the confusion. I?d like to say Thank you so much the fact that you called me back and was committed to get thing corrected for me before the surgery closed is very appreciate and the call a couple of days later to confirm I had all I needed and was happy was a nice surprise.So Thank you again ??Here we go again!!!Half a prescription and the one I didn?t get is something I?m not supposed to stop without doctors support ?
July 2023 by Sammi Walker
I would just like to praise Dr fiona magala. Myself and daughter were extremely tired so I don't feel like we thanked her properly. After hearing the problem Dr fiona literally covered every avenue with my daughter to get to the bottom of what the problem is. Thank you for being so thorough and leaving no stone unturned.
June 2023 by christine keeler
I have been with this surgery for over 10 years and use the surgery quite a lot due to health problems. In all that time I have not come across one rude receptionist, quite the opposite. I have found them all very helpful. I was concerned when Dr Joseph left as he was a brilliant doctor but need not have been, as all the Doctors I have dealt with have been as equally thorough and I have confidence in all of them. I always get a call back when expected. I feel lucky to be with this Surgery after hearing horror stories about other surgeries. Keep up the good work!
April 2023 by Michael K
I been here few times, I don't really know the doctor's working here but receptionists were always very polite and professional.I keep coming back to see the nurse here and she is exceptional. On occasions she even went beyond here duties finding the way to organize things needed to help me. I was very impressed and she is someone I can rely on, someone I can trust. My experience so far was always great therefore 5*.Thank you guys.
March 2023 by L A
What sort of ridiculous GP likes to gatekeep someone's medical records and not hand them over when a disclosure is signed? This is not only pathetic, this is illegal.
February 2023 by Kelly Scott
Doctor so rude to my daughter regarding not giving personal information to reception, although my daughter suffering anxiety. Personal is for a reason, shouldn't have to explain to reception about anything other than repeat prescription. I'm very annoyed with the rude response and no help given.
February 2023 by Carol Hurst
After coming out of hospital at xmas with kidney failure and pheumonia and was told to see my gp urgently to review meds and plan going forward i have still not been able to see a doctor!!!The new docs are not a patch on dr joseph
