March 2024 by CHRISTINE BERRY
Very helpful staff and very thorough test. Still don't understand why it's more expensive to have new lens putting in existing frames.
March 2024 by Debbie Smith
The service was amazing from everyone, felt looked after
March 2024 by carole Proctor
Seen on time thorough check up with clear explanations of what was being done. Very helpful contact lens checker
March 2024 by Adenike Ajijedidun
My initial visit, my attendant was very patient and walked me through all the various options that enabled me make a satisfactory decision
March 2024 by Laird John Manley
Very bad service
March 2024 by John McCormick
The staff are always so very courteous and Manesh, the Optician, readily provides his expert knowledge with easy-to-understand terms and with such clarity.
February 2024 by CHRISTOPHER OTTLEY
The two guys were very helpful, and the lady optician professional in her process and conclusion.Leading me to buy my third pair of glasses in branch, with Boots team.
February 2024 by Andy Robertson
The service and selection of glasses
February 2024 by Lisa Davies
Fantastic care from both my ophthalmologist and the other staff in the branch.
February 2024 by Theresa Lovett
Was very pleased with the results and the way it went
February 2024 by Mark Remmington
The Optometrist I saw was extremely knowledgeable and extremely helpful. I have had a few problems with my eyesight and she was able to diagnose what was happening and recommend what I should do. While also carrying out a routine eye test. I only ever use Boots Optometrists as I find them consistently professional wherever I attend.
February 2024 by Mary Wallington
The staff are so helpful and approachable in your Basildon store. Really kind and chatty
February 2024 by Geri Danby
The contact lens check was very thorough, informative. Peter was communicating every step
February 2024 by Bora Ismen
I came in for a second opinion, and the test they done actually is totally wrong as it was confirmed by two different opticians. But I can't complain about it because I was told that if I decided to get frames they wouldn't refund due to health condition, but the fact that the test was done completely wrong, is ridiculous. I went to the other opticians wjicu originally done my test (they are just across the road) and accused them of doing a wrong test, (they done a test literally 10 minutes after the boots one) and conclusion is the boots one was the wrong one. How embarrassing when you come for a 2nd opinion and are misdiagnosed. I was made to look like a fool.I'm glad I didn't get frames thst day with the wrong prescription, because if I did I would not have proper vision and would have lost a lot of money, this was explained to me which is fair, but they would have blamed my health condition for their wrong prescription.I suggested everyone should avoid this place.
February 2024 by Esme Dowds
Pam was really lovely and helped us out so much. Was even able to put through the 50% off second pair as it was still in the three month zone