March 2024 by Teni Bap
I?ve been going to this hair shop for years and never encountered any issues. I have always found the staff pleasant - one time I was even able to exchange a £15.99 item without a receipt.
October 2023 by Jasmine Diaz
The products are good but there is a massive racial bias. It took years as a customer for me to no longer be followed by staff and even now I receive the bare minimum when it comes to customer service. I always thought that the owner just wasn?t that friendly of a person until I went in with my white friend. It was her first time purchasing from there and the customer service she received? Amazing. It was like a completely different man. He was chatting away with her, smiling, telling her to have a lovely day, calling her darling, the works, and completely ignored me (a customer for over 10 years). It?s sad when you?re own people don?t have respect for you but they do for white people. So from now on, even though it?s a little more expensive, I?m just going to purchase my products from Amazon because at least their customer service is amazing.
March 2023 by daniel manea
Very bad customer service! My wife just wanted to try a wig on and she asked if she can try it on or not but a man answered without looking at her ?just if you will buy it? continuing with his business. Very rude, wouldn?t recommend it, 0 stars if I could
February 2023 by Sandra Berry
It?s quite small shop. But they have all what I want. It?s just front of bus station and easy to get. I can?t wait to come to get ebin eyelashes. Recommend!
January 2023 by Ellie Jeeves
BAD SHOP!!! the workers are so horrible and a certain lady at the till proceeded to shout at me when her breath STANK!! when i went home and tried my wig on after a bad time at the shop, there were multiple fleas (may i add dead) that were in my wig!!!!! was even thinking about reporting to the police because of bad customer service. the rude man woudnt let us out the shop unless we paid, there was no signing that was obvious and they didn?t tell us that u couldn?t exchange. RUDE PEOPLE!!
October 2022 by Sunny Oh
They have various EBIN products. I love this shop. Also, their customer service is FAB!
October 2021 by Hawa Sesay
This shop is amazing with afro hair products.
October 2021 by Lauretta N
Well stocked
October 2021 by Tanima Begum
UNLESS YOU LIKE FAKE IMPORTED CHINA PRODUCTS STAY CLEAR!There are two men in this shop who are extremely rude and lack customer service skills! Despite having been there a number of years, nothing has changed and I refuse spend a single pound of my money there on poor items clearly imported from china and fake. In addition to this they also over charge PURPOSELY when paying in cash, so beware to add your items up for yourself before going to the till and seeing an additional £3 here and £5 there. If I could give 0 stars I would!!
October 2021 by AsToldByAnie A
They don't open on a Sunday on time ... Currently 2:00pm and they are not opened... Not good enough
October 2019 by Jo Jordan
Very cheap plenty to choose from has everything you want
October 2019 by Emma Hilson-Gregory
Had just what I wanted
October 2019 by Lifestylewith Jess
Love this store, I get all my hair needs without needing to go to London for them. I can vouch for the products they sell as have African 4c hair and been working on my natural hair and finding things that work. They are always happy to help and advise on what to use and buy
October 2019 by Niamh B
I would give zero stars if possible. This is the closest hair shop for me, yet i choose to get in the car and drive a couple miles to the next one rather than spend my money here. The service is just appauling. The RUDEST man i have ever met who should not be working in customer service works here. I went with a friend to purchase hair extensions, we were "assisted" by this rude man, who gave us a few packs to look at and when i explained that the hair colour was not a match to my friends hair and it wasnt what we were looking for - he then proceeded to raise his voice at us both, roll his eyes, and walk off while mumbling in another language - which you could tell by the tone was evidently about us and more than likely a ton of derogatory comments. More than a few customers have had similar experiences here. For that reason, i have not since stepped foot in that embarrassing excuse for a business and don't expect it to last with such shockingly poor customer service and lack of BASIC manners. Shame.
October 2019 by Demi K
The men who work in the shop are quite rude and I have ran into a few problems with them before however 1 man is not so bad and helped us with our purchase
