March 2024 by Brittany miller
We visited the cafe for a late lunch and we were super impressed with the kids deal they have for £1 each.The man in the cafe was friendly and helpful explaining the food offers to usGreat service.Kids were very happy with their meals
February 2024 by Amit Gandhi (Apollo hospital)
Superb all daily needs good ?
February 2024 by Norma
I went to the Basildon store yesterday to return an item I had bought at another store. I needed help to do this and Jodie in the click and collect department was really supportive. She went 'out of her way' to go with me to the returns deposit facility, showing me how to process the parcel etc. I really appreciated this help as I had never had to use this service before.
Great Placed for shopping. Got everything from the store
February 2024 by Jan B
Got what I needed.
February 2024 by Taylan Guvercin
Horrible parking just avoid
January 2024 by Gábor László
ok, that's the worst because what I order is not the one that comes out. I was inside, but AUT said that what I ordered wasn't there, but I saw that it was on the shelf?? The order is called Zsuzsanna Habok, if I order a cheesy hanbuger, I get pancakes instead, I don't like it. I order wheat beer, but instead brown beer, which I don't like, I hate. vodka place water get this how is this and who works animals use anavapet what is my money mine ??????
January 2024 by Darren Clark
Car park is full of homeless tents and they are walking round the car park begging for food and money then you get into the store and half the shelves are empty and the toilets are so small.
January 2024 by Sevdalina
I like it is big and clean, customer services are always helpful. The baby changing room is not in service already 1 year and this is not good at all. How they couldn?t fix it for one year. I am struggling with my babies.
December 2023 by Myra Tutty
I used the toilets in store on boxing day. Asda, you should be ashamed of how disgusting they were.
December 2023 by Viv Quiller
The shop is good but waiting in line for trolleys no fun as none available & apparently this problem was shared with others. Needs staff to retrieve from underground parking areas
November 2023 by J Jones
The Item i was after for my daughters birthday was in stock at this store,as i use asda regularly, i drove 30 minutes to go and get the item. But i could not find it on the shelf, i asked 3 members of staff including customer service desk. I interuptes customer service chat with her friends.she said its down that way if its not there we havent got it. Online it said it was still in stock. She didnt want to help or check on her computer for isle number for me. Rude. Unhelpful. Very disapointed. I think some staff there need a kick up the backside. Instead i drove to a tesco 5minutes up the road, staff very helpuff and the item was cheaper. Win win. Asda need to keep there staff in check!!! I have been to tesco a lot more recently Regards JJ
October 2023 by Roxanne Dilliway
Rude staff with the trolleys picking shopping just push you out the way, shelves half stocked all stock on pallets around the store rubbish all piled up, told customer services how bad it was to get a reply if we will pass this on! Wish could rate it a zero
October 2023 by Liz Sykes
I visited the store at 5.15pm to have a meal in the cafe before doing my shopping. The cafe closes at 6 but we were told 'can only do hot drinks and cakes.' Couldn't have a toasted sandwich as the machine was already switched off and the coffee machine was switched off too. Looked like the cafe closed a lot earlier than 6pm. Seemed more like the staff finish at 6 so the cafe stops serving 90% of stuff at 5 so that they can clean up and go home at 6.
October 2023 by JayaKaran Ganji
Poor customer serviceyou can replicate the situation by working 9-5 at office, commuting to home and then go to Asda for a quick shopping. Dont have proper change to use the trolley, nobody at customer service. Staff at check out refuse to give the available trolleysTry finding the items where they used to be. Remove the labels from isles and walk over each isleAt check out, no staff exist to check them out. They ask you to do a self check out