August 2024 by Karlie Stockman
Requested style: So good at my eyebrows and face waxing, always comes out perfect thank you
July 2024 by Kerrie E
What a really lovely salon. I spontaneously treated myself to a spa pedicure and nail extensions for my terribly bitten fingernails. Although the salon was constantly busy they accommodated. What a transformation! Mani is such a lovely woman and looked after me. All the ladies working there were so friendly. Absolutely returning there to maintain my now pretty fingernails and feet. Xxx
July 2024 by Marsha Adams
Fantastic and very friendly and professional ladies. Always feel welcomed and the service is very professional ?
July 2024 by Wendy Thorne
Very good manicure ? ?
Vaibhavi
July 2024 by margaret merrion
Fantastic Hd brows
Ankita
June 2024 by Ankita Ankita
I done today facial so relaxing nice face and head massage so amazing I am definitely come back .I love this place very professional staff.
June 2024 by Christine Drake
Vaibhavi done my nail and waxing today was very professional and polite would recommend
May 2024 by chloe moseley
Came here for acrylic nails, didn?t do ombré, don?t do designs so just got a plain colour. Omg ? horrendous and I leave for holiday in the morning so no time to get them fixed! £35!
May 2024 by Hannah Dungu
Don?t get your nails done here, I?ve been here twice to get a French manicure and both times the nail polish came off just within a week and they refused to amend this unless I paid another £40 to do my nails again, absolute useless.
So go at your own risk or if your desperate at least.
April 2024 by Katalin Barabas
Avoid at all cost! Inexperienced untrained staff! Careless and absolute no customer service!!! Walked in with perfectly normal, nice shaped thick eyebrows that needed just a bit of tidy-up and walked out crying with one eyebrow a totally different shaped then the other one. Not even an exaggeration, it is half the size of my other eyebrow, thinner different shaped, just totally botched.
They left me crying and waiting for 1 hr, saying that they are waiting for the manager to call back to offer a solution. The owner/manager couldn't care less, they ignored me, continuously talked about me in their language and had no attempt to try to amend the situation or offer me a solution. One of them tried to show me how to cover it up with makeup and when I refused their mockery all I was told is to let it grow back and they will fix it next time! I will never set foot in that place again! Disgusting service and appealing behaviour. Shame on you!!!!
April 2024 by Ellouise Rose
If wish it was possible to leave 0 stars. I came in today after coming in for years to get my eyebrows done. The lady on shift completely insulted me in an attempt to get more sales out of me and take advantage of my vulnerability. She insulted my upper lip saying I didn't know how to do it properly, kept telling me I was a hairy person and that my skin was all dry. I've recently had a baby and my hormones are all over the place which has caused a lot of this and has made me insecure. Pressured me into spending money I didn't really have by making me upset and insecure. Hope it was worth the extra, because I will not be back to spend a single penny here ever.
March 2024 by Jasmine Oladokun
Excellent customer service and professional finish, love my nails. Thank you
January 2024 by Jurgita ?ir?
Super nice ladies working there but quality very poor? many positive reviews 4.7 even maybe I was not lucky but manicure got for £31 and next day top coat all came off.. very disappointing?
October 2023 by Jajah Ellis
Manisha was amazing , she was gentle and kind. She was also patient. I had the Hollywood waxStaff were professional and all had beautiful smiles , I will be returning
August 2023 by Tasnim Akthar
Absolutely disgusted. The new people they have hired , absolutely hired random untrained individuals. The lady has made my eyebrows ridiculously thin. When talking about my eyebrows she wasn?t making it clear what she was doing. I was in a lot of pain as she was taking a lot of hair off and doing it very harshly. Instead of making it clear what she was doing, and not letting me check whilst she was going along, she has now ruined my entire appearance and completely killed my confidence. I will never be going back to this place again. I still paid the £7 but maybe take the £7 and make sure to give your employees proper training on eyebrows, and whilst you?re at it make sure to learn some listening skills & customer service skills. Will forever be angry and never in my life be recommending this Basildon branch ever again. You guys were acting like you could fix it but how? Was you gonna stick my eyebrow hairs individually on? Absolutely astounded. Repeating that ?I told you before cutting? , to your own customer but you physically are not explaining properly. Making it out as if it was my fault. When asking for a clear up does not mean TAKE HALF MY EYEBROWS OFF. For the sake of your own businesses future, fix up.Services: Eyebrow shaping
