December 2023 by Angus Atherton-Palmer
Lovely range, helpful assistants and simple quick processes - recommended
July 2023 by Jack Martin
I've been here three times since I've moved to the area and every time the security guard has followed me like I'm some kind of thief. It's either being covered in tattoos or how I dress but it's an offputting generalisation. The rest of the staff have however been lovely and helpful each time
June 2023 by E
The staff are THE nicest people! I can?t really afford to shop in Waitrose but I still go in there as the shop and people are lovely.I had a women (customer) harass and shout at me in the store and she wouldn?t leave me alone. The staff immediately stepped in and helped me and removed her, and then gave me flowers for the inconvenience! The customer service is amazing and they all deserve great feedback! X
June 2023 by Nicola Kim Parr (Sussex Cowgirl)
Average Waitrose store, very disappointing to lose the fresh counters of Meat, Fish and Deli, especially with Christmas just around the corner. Now we have, rows of plastic packaged, previously frozen food, passed off as "fresh', suitable for refreezing "at home". No thanks !At least Waitrose is finally embracing loose fruit and vegetables to purchase, to be environmentally friendly. Still loads of room for improvement.Perhaps a new manager ?
May 2023 by Joe Morley
mostly good, not a great selection of food here, some of the staff are not that friendly! Kind of annoying actually, but the other half of them are great. It's a nice clean store!
April 2023 by Eliana ?EllieMann? Mann
Great experience. Very polite staff, great produce. Very clean and spacious. Exactly what to expect from a supermarket of that level.
March 2023 by Ruth S Colley
Refit has finished and layout is now settled down. Good store with almost everything you could ask for
March 2023 by Peter Thomas
Fine clean store, convenient & well laid out.
February 2023 by Cheryl T
Staff were so kind and helpful. My son was holding a helium balloon which unfortunately detached from the string and got stuck on the ceiling in store (just glad this didnt happen outdoors)!! He was shocked and felt upset as had literally just got it for Daddys birthday. We found a staff member who along with a colleague got a step ladder, then climbed up to rescue the balloon and kindly tied the string on tighter to the balloon and even got us a carrier bag to put it in, which they didn't have any in the shop we purchased the balloon from! Thank you for the gift Giles and colleagues too. Everyone went above and beyond, thank you so much for your help we appreciate it.
January 2023 by Steven Seagreen-Bell
Always good.Could do with more vegan options
January 2023 by Lorrayne Chambers
1st time visited Waitrose for many years. Very nice store and friendly staff.
December 2022 by G Lew
Great shop, slightly weird layout. Staff very helpful and friendly
December 2022 by Sue Bickerton
Good parking. Well stocked shelves, and nice staff.
November 2022 by Raymond S
Great Waitrose as you would expect in the high street of Uckfield and with its own parking.
October 2022 by Pip Allen
The cleanest store I've been in. Great staff...again the cleaner should get a pay rise!