January 2024 by Cheryl T
This place is closed on Sundays, so would recommend going to Five Ash Down Post office instead as consistently open 7 days a week!
July 2023 by Sally
Popped in last week and PO was shut due to staff sickness. Not surprising as there's normally only 2 staff on and it gets v busy. I expect they're stressed out.We need our PO now bank has closed. They constantly advertise for staff but paying minimal wage, cant get anyone and staff turnover must be a problem. I hear a new manager is iminent. Not many shops have customers queuing round the block these days...... I hope he/she can restore our faith.
July 2023 by James Ogborne
How is a post office in the centre of town closed on a Saturday!?
June 2023 by Jo H
Closed on Saturdays! Often noone at the money exchange counter, terrible serbice.awaatages
March 2023 by vaszka44
Lazy and unprofessional.
January 2023 by Jamie Grocott
Tried to get travel money, queued for ages to be told the lady that does the travel money is having her lunch and won't be back for another 20 minutes...Very helpful.
January 2023 by Miles Robinson
Needed to renew my driving licence. Staff were very helpful and process was very straightforward.
January 2023 by James Baxter
Hopeless. Posted a shoebox sized parcel to New Zealand on the 25th November via international tracked & signed parcel service and paid £28 for the honour, as well as queuing up for 15 minutes to do so. As of 2nd Jan it's still showing as stuck at the international parcels depot at Heathrow. I'd stupidly assumed it would arrive by Christmas! Never, ever using Royal Fail again, I'll just use UPS/FedEx.
December 2022 by Rusty Manning
As always. The So called Post Office is shut, even on a normal working day. And they still use the same old "Due to Sickness " excuse which is now wearing thin to say the least. Absolute Rubbish. Might as well close it down and be done with it.
October 2022 by Kit Ridley
Can't stick to published opening times. Staff shortage excuse wearing thin.
July 2022 by Christine Burr
Helpful staff
May 2022 by Keith Brandon
Informed in store today that they are closed permanently on Sundays (visited May 8th 2022)Some signage and notifications would have been nice. Can?t beat friendly staff at Five Ashdown though?. Who are open Sunday mornings
March 2022 by Ron Lee
Very slow, and make little effort.My advice is to go to one of the two other small post offices where the service and speed is immeasurably better
November 2020 by Nick Martin
Poor experience today with the Uckfield post office.I joined the queue with only two people in front of me where 3 members of staff were serving, I thought I would be served pretty quickly.There was a delay on one of the tills which is fine, but the two other ladies decided it was an appropriate time to leave the building when there was an ever growing queue of customers. By the time the sole member of staff finished with the original customer the queue was now 6-8 strong.Poor customer service from the two lady members of staff to just leave when there is a long line of customers to be served.I've given two stars because the chap that did serve me was polite and efficient enough.
November 2020 by Chris
Saturday 2nd May 2020. 1.58pm It would be really helpful if current opening hours were published on the website. Uckfield PO is currently showing as open but actually closed at 12.30pm. Necessary journey turned into an unnecessary one which will have to be repeated on Monday. It can't be that difficult to keep the website up to date.
