February 2025 by harryhammerz !
Just a heads up, it is not open at 4am on a Friday morning. Do not walk 2 hours there and back to find out it is shut
February 2025 by Nathan Butcher
Never gets my order right
February 2025 by TaTi CH
My grandchildren love this place. Especially ordering from the car. Thank you, yesterday the line was not long and moved quickly. The team worked quickly and harmoniously.
Kid-friendliness: VERY Good
February 2025 by The Oasis Vlogs
Poor quality food
February 2025 by Anonymous
Went to the drive thru today. The staff are usless, give wrong food. The bloke who was at the counter taking payment had a love bite on his neck visible and the girl serving me the food had blotchy fake tan all over her. Staff aren?t presentable neither is the food.
February 2025 by William Robertson
We have had a few meals here over the last year. And the best Marie's around
February 2025 by Mark Sutton
Service wasn't the quickest. Table wasn't very clean on my arrival. Friendly and helpful staff though.
February 2025 by Edwards3Carrots
We tried to place an order with the app. It wouldn't work. It kept saying whoops with an error. So we used a screen inside. We placed our order and waited. When it was ready, they said the number and then left it on the side. I went up to collect it and I had to stand for a while waiting as the staff were busy. We kept making awkward eye contact. Ikept waiting as I needed to speak to someone to ask for something. The bigger lady with dark brown/blonde hair and glasses who worked there who I assume was the shift leader came up with someone else's order so I asked her if she could help me. She snapped at me that she'd help once she'd finished helping another customer. My bad.. But it made me feel really humiliated for wanting assistance. I then asked her if I could have a syrup to go with my breakfast and she said no, you have to pay for them. Which is fine, I only asked. I've never been asked to pay for one before anywhere else so wasn't expecting her reply. But her tone was so angry. I feel like she doesn't really treat customers very nicely. Maybe I caught her on a bad morning.. You come out for food expecting to be relaxed and have an enjoyable experience and I actually felt like I wanted to cry she was so off and rude. Customer service was appalling. Maresfield mcdonald's has always been known as the best one to come to as the staff are normally friendly and the food is normally great, but not any more. Our large drinks were filled about 70%. The lattes were cold. The hot chocolate was so hot it was undrinkable for about 20 minutes. I didn't feel like I could go and mention any of this as I was sure I wouldn't receive a nice or helpful reply. Overall a horrendous experience. I will not be coming back to this mcdonald's. A real shame.
January 2025 by Martin Russell-Croucher
Usual McDonalds. Service cancelled be slow.
January 2025 by Fyzelvee Escaner
Friendly staff. Needs to improve wifi connection. Need to maintain cleanliness.
January 2025 by Nigel austin
Waiting for my Oder guy complaining that his order was wrong -3 McNugget kids meals he didn?t order brought to table.
Got my order -
Went to sit down, tables were really dirty, asked for a tray to eat off, that was dirty. Dumped tray then found clean table in corner.-
Opened order half box of chips grrr-
Pulled out burger, hanging out of wrapper all slid over lump of cheese stuck to wrapper, it had not had a good life !
Thought nope - explained to staff not a problem, whilst waiting replacement saw a staff member (5 stars ) empty chicken nuggets from a wrong order of kids meals x3 back into the McNuggets tray.
They had been hanging around for a good 10 minutes - possibly handled by the first owners - noice -
January 2025 by Dominic Schofield
Waited 20 mins for just a coffee, i asked for a refund and they went and got it. It was not just me wanting a small order.
January 2025 by Shadow Tours
It a McDonald?s that is actually quite good. They don?t get the order wrong, they are always cheerful and polite.
January 2025 by Gill Harper
Been a few times now and it?s wrong every time so you end up having to go inside to sort it when you specifically just wanted to drive thru or put up with missing or wrong items. The sauces for things like cheese dippers are never included. Always a ton of ketchup in the burgers to the point you have to scrape it out or it slides about too much to eat and every meal has been stone cold ?
December 2024 by Peter Bishop
Always busy, so difficult to find somewhere to park, but it is what it is. A McDonald's!
