March 2024 by kayleigh Allen
I thought this was a really good agency till today. Me and my family are planning on relocating to Sussex to be near family and give my kids a better life as we live in London. we found this lovely house got accepted tho great let's get everything moving getting references done so my partner put in his notice at work as his a support work has been for over 8 years and hours are not flexible 14 hours days plus sleep in so he got job thats more flexible so can look for work in the new area. Explained all this even said we would pay a few months in advance then get rejected coz my partner not having a stable job how that make sense.
March 2024 by john mcdonald
What a fantastic service from finding the house to completion 5 weeks all done to the hard work of the hands on md Tracey , 5 star service highly recommended
March 2024 by Tom Robinson
I couldn?t recommend these guys enough. Lucy and the team have been exceptional in every way. The whole experience was totally flawless and all communication was excellent. Lucy was always a phone call or an email away and always went above and beyond to ensure all questions we had were answered. The experience was a breath of fresh air. Thank you so much for all you have done!
March 2024 by heidi mortlock
I have just sold and bought a property through Home & Castle and I cannot express how amazing they have been throughout the whole process. Nothing is too much trouble, and they are easy to get in contact with if you have a question. They supported and talked me through everything and I found them to be great to deal with. Everything you want from an estate agents and more.
February 2024 by Harry Roberts
I could not recommend Tracey and her team highly enough. She has a wealth of experience and this comes across from the start, however alongside this she is very friendly and explains everything to you clearly. As a landlord you will not have any worries with Tracey managing your property, and if you are selling through Home and Castle you can be sure you will get honest, pragmatic advice that is tailored to your situation.
December 2023 by Matthew Bestwick
Emily and the team and home and castle were so lovely to deal with. This was our first time moving out down here in Sussex and Emily and the team made it as easy as it could be. The countless phone calls we made and they were so accommodating, informative,friendly and professional every single time. It was great to have their reassurance, we would recommend them in anyone looking to rent and buy as the team are just amazing
December 2023 by Kieron Sullivan (Keen DNB)
Home & castle helped to sell my late mothers property. From start to finish the level of detail and correspondence has been outstanding. Tracey and her team have gone above and beyond at every stage. The photos taken and the listing details were excellent. The property was gathering a lot of interest instantly despite the market downturn. Tracey found us a great buyer achieving a great sale price close to the asking. I would highly recommend Home & Castle, Tracey puts her heart and sole into her business and it notably filters down to her team.
November 2023 by lauren Brookman
Having just sold our home through Home and Castle all I can say is Just WOW! Tracey and her team are just amazing. The dedication, the professionalism, the kindness, we have experienced is top class compared to other agents who barely conversed with us about the property we had purchased.There's just so much more to them than your average selling and letting agent. I would highly recommend Tracey if you like to be kept in the loop and would like someone who will help you, guide you, and be on top of everything then Tracey and her team are perfect for the job.Thank you for what could have been a stressful move into a less chaotic end.
November 2023 by Vicki Doyle
Tracey and her team were amazing during our buying process. Tracey checked in regularly with us and was so understanding of the delays in our chain. We can?t thank you enough for helping us to find the perfect house for our family. We would not hesitate to recommend Home and Castle to others.
November 2023 by Jude Wates
Tracey is just so helpful and is always such a font of knowledge whenever I speak to her. When it comes to lettings I would highly recommend using her services. Thank you Tracey!
September 2023 by Danielle Hemming
Tracey Wells and her team at Home & Castle are absolutely fantastic sales and lettings agents. I have seen first hand how much Tracey cares about people. She goes above and beyond to help to ensure everyone is looked after. I cannot recommend her enough.
August 2023 by Clare Puplett
I have known Tracey for a number of years now and she keeps up to date with all the latest legislation for both selling and the rental of properties. Her dedication and commitment to her customers is second to none. Outstanding service from a true professional.
August 2023 by Tony Rochester
Tracey and her team are outstanding. Their knowledge and expertise in the sales and Lettings market is exceptional. The personal and caring approach shown by Tracey is so rare in this profession. 5 stars all the way.
April 2023 by damo stevens
Great experience with home + castle estate agents , big thanks to Becky and Tracey thanks again
April 2023 by Louise Banks
We contacted Home and Castle re the purchase of our property and viewed several homes with Lucie. We found our forever home and everything was good to go. However, a huge life event meant the purchase wasn't going to be as straight forward as we thought. Lucie showed us exceptional kindness, professionalism and assistance with every question etc. She absolutely went above and beyond her role.The team as a whole were incredibly polite, professional and always willing to help. Emily would often answer the phone when I called and was always polite and efficient. I was always called back if I left a message and if I popped into the office there was always a kind, friendly face to welcome me.We completed on our purchsse last week and Lucie was with us throughout our whole journey. I know for sure that she made this a much easier process due to her, not only, being fabulous at her job but also being a fabulous person too.I would highly recommend Home and Castle to anyone! Thank you so much Lucie, Emily and Team xxx
