November 2023 by Migle Zaki
I had the best service in dental practise - receptionist is always very helpful and welcoming, all the nurses are so sweet, and hardworkers. Also, Dr Sofia Martins was amazing - I had very problematic teeth, which she figured out and sort it out, and avoided root canal, for which zi am very grateful. She also done filling to my boy, and he was very happy! Thank you for great service!
October 2023 by master- :paul:
Dental colleague of M patel broke my tooth on extraction. M Patel owner rushed appointment discarded my uncomfortable ill fitting denture in the bin, saying " you will have to live with the pain" thats the standard I called his arrogance, and he banned me from the practice, if zero stars possible I would. Arrogance, ignorance & unprofessional... NHS patients beware.
March 2023 by Jordan Gibbs
I'm at this dentist the place is great but the female dentist shouldn't be a dentist telling me I should let my teeth root and I got denchers one tooth is bigger then the other they don't fit and she is terrible and they need a new dentist
December 2022 by Shereen Wesson
Was so upset. Last Wednesday I arrived for my appointment for 10.45am only to be told my appointment was for the same time the week before. Then to be told I am now blocked because I missed 1 appointment and to go and look for another dentist. I have been with them for 10 years and have NEVER missed an appointment! I cannot believe this has happened. It was clear I genuinely thought it was that day. I explained I had a hole in my tooth. I even called yesterday to ask if it was possible to bring my toddler with me as I hadn't anyone to watch him. And was told absolutely fine. So I clearly had no intention of missing my appointment. I waited so long for this appointment. Walked all that way to be told to go else where was devastating for me as I am flying out in a few days. So disappointed with this outcome. A patient with good history should not be treated like this. With zero empathy ?
November 2022 by pat allen
i hate going to the dentist and it makes me nervous. Not any more after meeting with M Patel today, what a pleasant happy man he made me feel so comfortable and i walked out of there and thought i would not hate going back again. M Patel Thank you
November 2022 by Kathy Strong
I take my friend to this dentist and I myself attend checkups, relaxed atmosphere, quick, clean and accommodating, cheery helpful staff not just to me but patients coming in.
November 2022 by Katrina Bryant
Was very happy with the hygienist and the dentist was very kind and gentle also the receptionist very friendly and helpful. In all for a dentist a good experience
November 2022 by Berkeley Adams
They love to let you know when your at fault. IE Leaving going until your in pain without knowing anything about whether you have a fear of dentists. Sounded like I was back at school being dressed down. Even though I am in my 50s
November 2022 by shreena patel
Brilliant service from the truly lovely people at this fantastic practice. One of the best dental practices I have been to, the staff are all very helpful and put you at ease straight away with their friendly nature and professional attitude. Would certainly recommend.
November 2022 by David Ruddle
I've returned after 2 years for my first NHS check up since the practice was taken over. The new dentist I saw was lovely, I felt at ease and was seen early which I don't think has ever been the case previously.Booked my next check and I'm actually looking forward to it!
November 2022 by Nick Thompson
Absolute joke of a dental practice. The receptionist working there is one of the rudest people I've ever encountered, not to mention rather thick! She changed our appointment with little to no notice, called my wife a liar over the telephone and was extremely difficult to speak to. I feel sorry for whoever she's married to.
November 2022 by Ben Cook
Dr Patel is arrogant without the skill to back it up. I went in with intermittent tooth pain on one side of my mouth and after I left I couldn't eat anything on that side of the mouth for two months and spent £250 on two fillings. The filling on the other side now 3 months later is playing up and I'm struggling to eat with that side, both are Dr Patels handy work. After 4 visits and two months+ time I'm going to another dentist to fix the problems. I was refunded £90. Which brings the review up 1 more probably undeserved star. If you get Dr Patel, reschedule. He spends more time talking about how popular he is than doing a good job.
November 2021 by Lesley Mills
Just managed to get an emergency appointment this lunchtime. I have to say that everyone was just so helpful and kind. My first visit since the change of ownership and I have no hesitation in recommending this dental practice.
November 2021 by Janis Kinsey
On entering the examination room I was aware that the dentist was not wearing his mask over his nose.I made a comment that I was shielding hoping he would pull it up. As the examination went on and he was checking my mouth and talking his mask slipped down to under his mouth.I was most anxious and on the way out I commented to the receptionist that I did not feel very safe as his mask was not on properly.I was sorting out my jacket and the receptionist said that he would like me to go back into the room.I thought he may have heard and wanted to apologise but he shouted at me how dare you say I?m not wearing my mask it?s not my fault it slips down .He then continued to shout at me saying it?s not his job to shield me .And if you passed someone in the street without a mask it?s down to you.He said he doesn?t have to wear a mask as he needs to talk to his patients. I felt very threatened by his anger I said I would expect a professional medical to wear appropriate PPI. I left in a state of shock and broke down sat in the car for sometime as too upset to drive.I still two days later can?t get over being shouted at and very distressed.
November 2021 by YBR GAME SQUAD
First and last time at this dental. Please be aware that the male dentist is all about money. I went to get a crown replaced I was told i need to get implants. I?ve now gotten crown replaced with a dentist in Eastbourne. Wile at this appointment he was making me feel uncomfortable not wearing a mask and joking about black people and how he knows allot of them from London witch is not my concern. That alone put me off how unprofessional he was and joking around. He never took me serious I told him I needed to replace a filling he said it didn?t need replacing because he was so concerned about the implant I never needed. In the end I had to book Eastbourne emergency dental due to him not replacing my filling I?ve gotten a very bad infection when I was told the teeth was fine. Over all it was a very bad experience and he?s very rude and demanding. Today I was 2 min late trying to find parking and only rebook with this dentist due to me not being able to get an appointment elsewhere. He seen me walk in only to closed the door in my face and cancelled the appointment without me saying a word. God is good because I really dreaded seen this guy agin due to him being so unprofessional the last time. But I was desperate. I just told the lady please take me off your bookings as I will no longer be attending this practice. Please don?t wast your time and money. There is plenty of great dental practices around and this place is definitely not one of them. Hope this helps
