“The customer service at this company is absolutely first class. They simply cannot do enough to help you. My daughter bought a tumble dryer online via QDA which turned out to be faulty and very noisy. QDA interacted with the manufacturer arranging an engineer. Unfortunately the engineer and the manufacturers (Indesit/Hotpoint/Whirlpool) were very unhelpful, was evasive and looked for every excuse not to replace the item. QDA stepped in and arranged a replacement anyway...well done you!! Throughout the process, which took a while due to shipment delays, QDA were immensely courteous, fully informative, and offered a full refund if we found an alternative machine in the meantime.”
Appliance Store
Appliance Store
“The customer service at this company is absolutely first class. They simply cannot do enough to help you. My daughter bought a tumble dryer online via QDA which turned out to be faulty and very noisy. QDA interacted with the manufacturer arranging an engineer. Unfortunately the engineer and the manufacturers (Indesit/Hotpoint/Whirlpool) were very unhelpful, was evasive and looked for every excuse not to replace the item. QDA stepped in and arranged a replacement anyway...well done you!! Throughout the process, which took a while due to shipment delays, QDA were immensely courteous, fully informative, and offered a full refund if we found an alternative machine in the meantime.”