January 2024 by Mahatma Cote
The cheesecake ice cream is CLEARLY TAGGED AT £4 but EVERY TIME I'm charged £5. I point this out - NOTHING CHANGES!!!!They obviously prefer to cheat customers out of money.I'm going to change supermarket because I don't like to have to distrust, when I shop.
November 2023 by Adeola Olabode
Fantastic experience at Waitrose and partners. Kudos
November 2023 by Antonia Mitchell
This waitrose is generally very good. Staff are lovely and always go out of their way to help. That being said, all the meat is absolutely rancid, all the time. Cold meats are usually an off grey or brown colour and the mince meat is the foulest thing - 5% fat for 6.50, and it is always brown or a grayish brain type colour throughout, smells awful and the bags it is sold in are always inflated. Bacon is left on shelves completely grey , and the roast beef joints are always going grey. I've wasted so much money hoping that the next piece of meat I buy is going to be a of decent quality.
October 2023 by Alan Verrall
Pleasant experience well stocked reasonable prices good quality car parking bad
August 2023 by Brian Scrase
A great store, with great produce
July 2023 by Coral Hinbest
They had everything I wanted, even a flan case that I have been unable to buy in Tesco or Sainsburys for months! Bought the posh strawberries, they are amazing, sadly one of them was mouldy, hidden underneath. In date too!
July 2023 by Ray B
Monday approx 14:00 in June 2023.Well I've been to much better Waitrose stores!The shop although bright on the inside is dark outside but maybe this helps with climate control? It doesn't help with the plants outside as some of them were looking very sad and in need of a drink.The produce stock looked a bit bare which is unusual I think?The rest of the store was ok, adequate but nothing to write home about.Only 3 checkouts operating with longer queues at the self-service so a short wait. The checkout operator was a young guy who had gone to the ultra laid back I couldn't care less school of Waitrose grocery. The 60p plastic shopping bag was tossed down the conveyor belt and the rest of our shopping followed in the same manner. Everybody has a bad day perhaps this was his.Seriously Waitrose if you cannot get younger people who want to work for a living try recruitment from the returning to work retired as most of your customer training will have already been done over their life!
July 2023 by Tom Plant
Poor service and lack of facilities, coupled with a dirty store and products.
May 2023 by Brian Gunn
A very good supermarket.
May 2023 by Adam Chadwick
I have a alot of really good friends and the manager's looks after my Disability of Down's syndrome I have not got any symptoms of convid 19 and my female manager Karen is my best friend and a lot of regular customer's are my friends
February 2023 by Jack Teh
Most of the employees in this supermarket don't smile! There is no vitality, and the service attitude is so-so!
January 2023 by Philip
Certainly a store for its wealthy Lewes customer base (feels very much like Islington - full of casually dressed and intense, humourless patrons) but a decent place to shop. Staff are OK but not over friendly except for a more senior lady assistant at the cigarette kiosk. Absolutely lovely, if a bit slow. But who cares.
December 2022 by John Warburton
"Harriet, you are NOT taking a supermarket energy bar to new school on Monday!" Extremely helpful staff, car park immediately outside the door, and several checkout options. It's not the cheapest shopping in town, nor the widest variety, but it is very close to the bus station and the foot of the hill in the centre of Lewes, and the quality of groceries is usually reliable.I tried their "Carry To Car" service the other day. They asked "Where's your car?" I said "Nevill", and all they did was laugh.?A moment of good news. The 'free' coffee has returned, when the coffee machine works. And one must use a Waitrose card, which allows all sorts of surveillance e.g. some database somewhere keeps a record of what you buy and gives substantial discounts from time to time.
November 2022 by Weary Traveller
Certainly a store for its wealthy Lewes customer base (feels very much like Islington - full of casually dressed and intense, humourless patrons) but a decent place to shop. Staff are OK but not over friendly except for a more senior lady assistant at the cigarette kiosk. Absolutely lovely, if a bit slow. But who cares.
October 2022 by Malcolm Spice
Lovely store full of delicious goodies. The staff are friendly and helpful. The store itself is large, bright and well laid out.
