Tried to call them about something g serious to do with a transfer. There are too many options - none of which applied to me. They want your account details and info re customer number. It is incredibly laborious. Tried branch number and no pick up at all. U don’t remember them being this rubbish. Am sbout to go... read full comment
August 2024
I 'phoned this morning with a simple question. Put through to a 0345 number. I was waiting for 35mins!! No answer, not even a recorded message to say how long I would have to wait? So I hung up! Maybe you can answer my question, I have a savings account with you, I need to know if I can exchange an old £50 note for... read full comment
May 2023
Only open weekdays till 16:30, so completely unusable for anyone with a 9-5 job
Nationwide Building Society Lewes is the UK's best high street banking provider for customer service because we put our members' needs before our profits. We offer a range of savings accounts and ISAs, mortgages, current accounts, loans, credit cards, and insurance - for all life's needs. You can use our online, mobile, and banking services of if you prefer speaking face-to-face, pop into your local branch.