January 2024 by George Ballentyne
Terrible service from the manager here today, 91/24. Served customers as though he was processing convicts. Tried to bring it to his attention, but no interest whatsoever. Perhaps this will work. Not sure that?s the kind of service you want for your customers, Argos?
December 2022 by Heather Low
Ordered two stair gates and both were available for me to collect same day. The staff were very friendly and helpful.
August 2022 by Loon J.J.
We was trying to buy this afternoon and the man who supposed to help was very rude. Fortunatly there are a lot of stores we can buy . Not buying anything in argos
June 2022 by Russell Thorpe
Friendly staff, nice visit!
October 2021 by Billy Muircroft
Wouldn?t allow someone to collect my parcel on me behalf.
May 2021 by Denise Robberts
Always friendly and helpful - thank you !
March 2021 by Natalie Jobson
Ordered item, went to collect, packaging ripped. They wouldn't refund - was told to go to Sainsburys in Newhaven! Unacceptable
October 2020 by Jenna Simmonds
Quick and efficient. Staff were very friendly and had my collection ready to go.
October 2020 by Amerlie Bond
DAY 1 All staff members unhelpful appart from one who tried their best after waiting for goods to arrive one recieved was damaged waited a further 20 mins only to be told that there wasnt another . ordered over 10 items and was told that some couldnt be found or also were damaged took over 55 mins for a handful of items disgraceful. Day 2 more of the same incompetant store staff especially as customer was wearing a langlard necklace for hidden disabilities and spent a further 45mins in store while staff again showed signs of more incompetance. Raings as follows MINUS STAR *MINUS Star incompetanceMINUS Star for patronisationMINUS Star waiting timesMINUS Star lack of staffMINUS Star having an aid to support hidden disabilities when clearly non of the staff have been able to properly assist people with hidden disabilities.MINUS Star lack of care and concern when dealing with people with hidden disabilitiesMINUS Star unexceptable exceptionaly long waiting timesShould be a grand total of MINUS 7*New UpdateArgos Head office was phoned in order to make a complaint to which after the first day and second and customer explicity stated that they did not want a gift voucher as they had spent already what they were going to spend to which the person on the other end of the phone said we would only offer you a £10 gift voucher anyway. now heres where it gets interesting Argos head office said that they would send out a letter of appology regarding this matter.Original phone date 13th October 2019after second complaint 15th October 2019 to which they assured that a letter would be sent here we go28th October phoned still no letter29th october still more to add to the original complaint as aArgos still messed about with the order30th October customer still didnt recieve letter so yet another phone cal on hold being sifted from department to department for over 15 mins Person in resolutions again said that they would request a letter to be sent out i sugested this time by recorded delivery.7 th December phoned again no such letter to which the customer checked the address of the apology letter to be forwarded to and the person stated that the address was correct and would re-issue another letter as clearly Argos were giving the run arround at the customers exspence. So in conclusion Argos as a company see fit not only to treat people with hidden disabilites badly they seek to mock them aswell a blatant disregard and no apology to date. Next stop citizens advice and maybe Papers.This review will also be screen shot incase there is any attempt to remove this posting.
September 2020 by Pauline Colwell
I would like to thank the kind man who helped me with my galaxy watch. Louis was on his badge but he wasn?t Louis. We had a laugh about it . Thanks again. Be back soon I need some other things.really glad you are open again. Pauline.
July 2020 by Sheila Corben
Brought a shoe cabinet I was then told I was in the wrong car park for anyone to help me carry it so I had to catty it myself I?m 62 not old my husband was unable to help as he is over 70 and has been staying away from people I also have fibromyalgia and struggled to get the flat pack to the car park thankyou Lewes Argos I will not be back
September 2019 by Mark Smith
Good fast efficient service from the staff, what more could you ask for,,ð??
August 2019 by Prairie Apron
So far ok and quick when not too busy, can get almost anything though sometimes the collection from another store can be complicated. However buying an item in stock is not a problem.
June 2019 by Simon Yapp
Argos, please give all you staff here some new ticket printers. finding items for them when they have to write the location down is poor.
January 2019 by Thuliswa
Exceptional customer service from Xanthe. James has excellent product knowledge. Good team work from both of them. Never had a problem with exchanges. A pleasureable shopping experience and service that has made us regular customers to this store.
