February 2023 by Jacqui Camping
I booked a Covid booster through the NHS website, turned up for it and got an \\\"oh, we've cancelled all of our appointments for today, sorry\\\".\\nI was a bit annoyed and asked why there has been no text or email telling me about the cancellation all I got was a shrug and a \\\"it's up to the NHS to tell you\\\". The assistant also told me that from next week they would not be doing any vaccinations, and yet at the moment the NHS website still has them down as my nearest place to get one done. Useless. Avoid
November 2022 by Tony Jewitt
Awful pharmacy with very unhelpful staff. Took a prescription in from dentist which had details missing so they said they would call the dentist to sort out. Went back in a few days later and they hadn?t contacted the dentist at all!The pharmacist seems to have a chip on his shoulder and is very rude.Have had other issues with this pharmacy so I won?t be going back.
November 2022 by Niam Tooma
Rubbish serviceFlu vaccine was cancelled twice. I were given an appointment after one month after the first cancellation and cancelled again.I am going away next week and I planned the vaccine accordingly.Got the cancellation text less than 24 hours of the appointmentPoor service
August 2022 by Bob Cowdrey
Excellent attention, advice and service
February 2022 by amos nyero
Great experience. The staff are very supportive and always looking to help.
December 2021 by Emma Stirling
Always very polite, answer the phone, helpful, unlike many other pharmacies!
November 2021 by Clare Newman
Excellent service from the pharmacist & team today, very helpful and friendly
October 2021 by Annette Hawes
Pharmacy messed up order for urgent meds, then said their policy wouldn't permit them to resolve, leaving us in an awful situation. More time taken up by hospital staff and GPs to sort out, plus a huge amount of stress for us. GP and hospital staff were left in disbelief of pharmacies response. AVOID.
July 2021 by Paul ?Paul? Barber
Excellent customer service ?
September 2020 by Tina Yeo
Absolute joke. They were advised my elderly and vulnerable 89 year old client was shielding so all medication would be picked up by myself, and was told her record had been amended from delivery to collection.I ordered some medication for client only for it to be delivered but the person delivering it to walk straight into the flat and leave it on the table. Rang the pharmacy and spoke to 'manager', who advised it had not been changed to collection. There is even a clear instruction note on her door advising carers only to enter and must be wearing full PPE.So much for customer service, breaching shielding regulations and invading my clients flat and privacy. They should be ashamed of themselves. Lets hope the person delivering is safe from the virus.
September 2020 by Tim Sewell
This pharmacy never answers its phone, meaning that even to enquire whether a prescription is ready requires a walk or drive up there. Don't bother with this outfit and stick to Boots, is my advice.
August 2019 by Angela Hollister
Asked to show the pharmacist a bite on my leg. Very off hand and dismissive. He didn't even speak to me. He just barked what was required to the lady serving. She was obviously embarrassed by his attitude, whereas hers was polite and helpful. To the Pharmacy profession ... Please don't encourage people to speak to a pharmacist if that's the best you can do. I'll simply go to my doctor next time.
July 2018 by Red Curtis
Rarely do i write a negative review but the Pharmacist here refused to issue a prescription for my Daughter who was in pain with an ear ache,he said he couldnt read that the year was 2018 due to a SLIGHT printer smudge,said it could be 2010 on there but she wasn't even BORN until 2012!he was happy to watch her stand whincing with pain and made a fool of me in front of a queue of people as if i had tried to commit a fraud.Absoloutely DISGUSTING behaviour.He sat smirking at me throughout my wait as he made me go ring the 111 service i had received the prescription through to reissue it but i gave up waiting as my Daughter was in pain and we then went to Boots who issued it without question,staff there couldnt believe a so called professional would withhold a prescription for a simple ear spray that would reduce the pain for a CHILD.So Avoid Avoid Avoid!What a vile jobsworth nasty piece of work,this guy was an embarrassment to his proffession.We only went as it was a Sunday so had little choice near me and I will NEVER go there again.
January 2018 by Peter Van Vliet
Friendly and well stocked
May 2017 by Veronica Williams
We had our flu jabs done here. Painless none waiting process for the second year running. Takes the pressure of our busy GP surgery. A good and knowledgable pharmacist.
