October 2023 by David Styles
Friendly
October 2022 by X
Hadn't been in to Hove branch for a while. Was served by the delightful "trainee" Gina. She was very professional and calm whilst coping with computer problems and she ended with a lovely smile and wished me well. Good luck to her.
August 2022 by Dave Lee-Falcon
Great Building society and easy to use.
July 2021 by Carla Menegussi
Very friendly and understanding team. Every time I visit the branch they are all so happy to help. I have visited the Hove branch for the first time during pandemic and they are all so great making sure everybody is safe and all their customers are seen as soon as possible. A lovely lady named Anna helped me using the machine and handed me a step by step guide on how to activate the app. Simply Amazing!
July 2021 by King Hernan
Fantastic branch to deal with. You can tell the staff love the blood and thunder of delivering top customer service. Doing my business here is my cup of tea. If I've had to go in with query during lockdown, the manager's handled social distancing measures very well, which isn't surprising - I know what he's like!
July 2021 by Luke Webb
My work takes me all over the country so I have experience of many Nationwide branches and this one tops them all. I always get a better reception from the workers and realise I?m in the Hove branch, that?s the difference!What really tops it off is the personal service from the manager. I went in last year to enquire about my travel insurance cover for Oman and the manager handed me a piece of paper with some excellent travel tips and said ?That?s for Muscat, that?. Really thoughtful and professional. 5/5 stars
July 2021 by João Paulo Coelho Fernandes
Very helpful branch, always very friendly and polite. They are taking extra time to make sure they can help the best they can. It is lovely to see them smile, even in this difficult times. Really happy.
July 2021 by Zoe Ross
DO NOT BANK WITH THEM. There So rude it is absolutely shocking. They make it so hard for you to get your own money out evan with a passport. There questions are very invasive and the attitude of the staff is just unacceptable.
July 2021 by Sam Upton
The Nationwide branch in Hove is my kind of place, my kind of people. All of this nonsense from Lloyds, Barclays, HSBC and co about offering the best customer experience in lockdown - what a load of rubbish! Nationwide have done, but they've it by being disciplined with their precautions.The branch manager was particularly helpful when I had to sort out insurance for my tractor recently. It turns out he's a fellow tractor enthusiast and joked he would like to be buried with a tractor when he goes! He even had a few tips for me of places to stay and things to do on my upcoming weekend away in Scarborough with family. You will not find this kind of customer service anywhere else!
July 2021 by Daniel Upton
Whenever I go to Nationwide Hove; I like to stay behind my family when we leave to have a moment to myself, sometimes I say a little prayer in the current world.Hove is a great branch, all of the staff are always smiling and enjoying it!
July 2021 by Kevin Robinson
A couple of times I have had to use this branch when away from my usual one and I found them to be exceedingly helpful and friendly. I had to speak to a lady named Gloria who was very efficient and who gave me the information in no time at all. Every branch should have a Gloria.
July 2021 by Nick
The guys here are truly building society with their friendly, family attitude. Service with a smile. I enjoy my visits there me.
July 2021 by Nicola Antosiewicz
Great customer service from all the staff, really patient and helpful.
September 2020 by Oliver Happy
Flawless. The branch feels more like a visit to a friend's than visiting a bank. Friendly, welcoming and helpful. Even the unusual requests like lost cards and depositing foreign currency handled with a smile.
July 2020 by Carole Raphael-Covill
Friendly and helpful staff
