January 2024 by Aeilla Ward
Libby at H Samuel in Brighton was amaziing today. My sister has very specific taste and Libby helped her find the perfect watch. She was brilliant!
January 2024 by Sue Maskell
Today I went into the Brighton store in Churchill Square. I was served by Lex who gave brilliant customer service. I wasn't feeling well and had to sit on the floor. He sat down with me and talked to me until I felt better and could make my purchase, a lovely pair of sparkly silver earrings.He was so helpful and kind and is a credit to the store.
January 2024 by Ange Hayes
Yesterday my husband and I visited the Brighton store to look for replacement wedding/engagement rings. Kerry was very helpful, informative and took the time to understand us and what we wanted. She wasn?t ?salesy? at all in fact we walked away from there like we had just been chatting with a friend for a while. We will not use any other branches even though Brighton is not our local store. Thank you Kerry
January 2024 by Tali Tali
Courtney was amazing. Very helpful patient and friendly. She made everything so much easier. She is a delight. Great and an excellent staff. Very pleased customer.
December 2023 by Zoe Piercey
Excellent service. Extremely helpful when I needed a ring changing with short notice as was too small. Lady called Kerry got it all sorted with great speed and professionalism. I'm always very impressed with the excellent service in store. Thankyou.
December 2023 by C M
I was initially greeted by a tall slender woman when entering the store in Churchill Square this afternoon for her to then look me up and down?! I left the store and went to one where staff are trained correctly in customer service. Shocking.
December 2023 by Geoff Colliver
Courtney was a great sales person, did not jump on us straight away and when we needed assistance she knew where everything was and also managed to up sell a promotional item.I wish all your staff were this attentive.
December 2023 by Ellie Carter
Michaela was great, helped with all of our questions and gave us options within our guidelines. Explained all of the Black Friday offers and extra protection benefits for the jewellery. Would definitely recommend
December 2023 by Erica Stuart
Libby was AMAZING!! Not only did she manage to fit us in, she made my daughter ( age 11 )) feel really comfortable with her first piercing. Thanks Libby X
December 2023 by Sharan A
Great service! Noor helped me in picking out a ring. She was extremely helpful and kind and overall gave me great advice. I felt satisfied that I had made the right decision with my choice by the end of it. Would definitely come again :)
November 2023 by original maz
Took my daughter there to get her first ear piercing by Megan , the area and shop was clean the staff were all very kind and welcoming too ! Engaged with my daughter well and talked her through the process , extremely happy with the service and Megan was very capable and lovely ! Great service and great job !
November 2023 by Maz
Took my daughter there to get her first ear piercing by Megan , the area and shop was clean the staff were all very kind and welcoming too ! Engaged with my daughter well and talked her through the process , extremely happy with the service and Megan was very capable and lovely ! Great service and great job !
November 2023 by Vijay Maharaj
Went with my nervous 9 year old to have my daughter's ears pierced today. Was served by Megan who really put her at ease was reassuring her all the way and made it a very enjoyable experience in the end. So if you have a similar situation go and see Megan at Brighton!
November 2023 by K lut
Megan did my daughter's first ear piercing today. She was very calm and reassuring which was really helpful for her. The piercing looks great thanks Megan
November 2023 by Preeti Kalra
Michaela has been such a star! She helped me through the styling and the trends, her approach had been very personalised and warm. Had a great experience:)
